Audiology Assistant Specsavers North Rocks And

3 days ago

Sydney, New South Wales, Australia Specsavers Audiology North Ryde Full time

**Benefits & Perks**
- Two Free pairs of glasses per year
- Birthday and Volunteer Leave
- 30% Family & Friends discount
- Health & wellbeing support through our Employee Assistant program
- Retail discounts through Specsavers Perks program
- Work-life balance and permanent employment opportunity

**About the role**

As the first point of contact for all customers, this role gives you an opportunity to play a critical part in the Specsavers Audiology Customer Journey by offering expert guidance and support to the community. You will also have the opportunity to progress from an Audiology Assistant into a Clinic Manager through our comprehensive training program.

This role will require you to work across our North Ryde and North Rocks stores as below:

- 3 days per week; 10am to 2pm
- Provide exceptional customer service and build lasting positive relationships
- Perform hearing screening and hearing aid maintenance (full training provided)
- Building rapport with clients and determining best cause of action through triaging appointments
- Schedule appointments through the Simply Hearing system
- Manage administrative duties
- Liaise with store partners and ensure smooth flow of daily clinic operations

**To be successful in this role, you will possess the following;**
- Passionate about making a meaningful impact on the lives of others
- Previous experience in a fast-paced retail/customer service environment
- Previous experience in Audiology, allied health preferred but not essential
- Strong interpersonal and communication skills, with empathy towards others
- Strong computer literacy and highly adept in Bluetooth and troubleshooting technology
- Committed towards continuous learning and development. **Full Audiology training provided**

**About Specsavers**

Since entering the Audiology market in 2017, Specsavers has been committed towards delivering innovative and compassionate care to our community. Having opened over 300 Audiology stores across Australia & New Zealand, Specsavers has quickly emerged as a leader in the audiology industry.

**Job Types**: Part-time, Permanent
Part-time hours: 12 per week

Pay: From $25.00 per hour

Schedule:

- No weekends

Work Authorisation:

- Australia (required)

Work Location: In person

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