Concierge | The Star Gold Coast

2 days ago

Gold Coast, Queensland, Australia The Star Ent Group Full time

Overview
Apply now
Job no:
533906
Work type:
Permanent Full Time
Location:
Gold Coast
Categories:
Hotels, Leadership
Responsibilities
Lead the Concierge desk and Porte-Cochere to ensure the daily operations are efficient and guests are responded to promptly
Supervise and provide guidance to the Porter Valet team to ensure maximum productivity
Assist the Chief Concierge to ensure that the highest standards of service are achieved
Creating a positive work environment that drives motivation, builds morale and teamwork
What we are looking for
Passion to deliver outstanding guest experiences
Experience in a leadership position with the ability to motivate and engage the team
Knowledge of hotel check-in systems (Opera highly regarded)
Excellent verbal and written communication skills
About you
As a seasoned expert in customer service, you understand the essence of delivering world-class service.
With exceptional communication skills and a positive attitude, you're poised to excel in this role.
What we can offer you
Complimentary meal on site every day including hot meals, sandwich bar and more
Uniform laundered and ready for you daily on property
Discounted parking available
Five weeks of paid Annual Leave for team members who meet the definition of shift worker
Up to 30% discounts across award winning restaurants and accommodation
Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
Industry Award hourly rates, penalty rates for working nights, weekends, and public holidays
Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.
We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.
We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.
We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It's your time to SHINE
Click on the link below to make your next career move with The Star.
Advertised:
02 Sep 2025 E. Australia Standard Time
Applications close:
22 Sep 2025 E. Australia Standard Time
The Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.
We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.
#J-18808-Ljbffr

  • Concierge | The Star Gold Coast

    3 days ago

    Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution.Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience.Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel.Culinary delights await at...

  • Concierge | The Star Gold Coast

    3 days ago

    Gold Coast, Queensland, Australia The Star Ent Group Full time

    OverviewApply nowJob no:Work type:Permanent Full TimeLocation:Gold CoastCategories:Hotels, LeadershipResponsibilitiesLead the Concierge desk and Porte-Cochere to ensure the daily operations are efficient and guests are responded to promptlySupervise and provide guidance to the Porter Valet team to ensure maximum productivityAssist the Chief Concierge to...

  • Concierge | The Star Gold Coast

    1 week ago

    Gold Coast, Queensland, Australia The Star Ent Group Full time

    OverviewApply now Job no: 533906Work type: Permanent Full TimeLocation: Gold CoastCategories: Hotels, LeadershipResponsibilitiesLead the Concierge desk and Porte-Cochere to ensure the daily operations are efficient and guests are responded to promptlySupervise and provide guidance to the Porter Valet team to ensure maximum productivityAssist the Chief...

  • Cashier - The Star Gold Coast

    2 days ago

    Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    There has never been a better time to join The Star Gold Coast team within our Gaming DepartmentThe Star Gold Coast has an exciting opportunity to join our Cashier Services Team as a Cashier Working both on the main gaming floor and in our private gaming rooms, you will be responsible for the exchange of gaming chips and gaming vouchers for cash, selling and...

  • Stewards - The Star Gold Coast

    1 week ago

    Gold Coast, Queensland, Australia The Star Ent Group Full time

    Apply now Job no: 531999Work type: Permanent Part Time, CasualLocation: Gold CoastCategories: Cleaning servicesSince 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms,...

  • Stewards The Star Gold Coast

    3 days ago

    Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Stewards - The Star Gold Coast

    3 days ago

    Gold Coast, Queensland, Australia The Star Ent Group Full time

    Apply now Job no: 531999Work type: Permanent Part Time, CasualLocation: Gold CoastCategories: Cleaning servicesSince 2014, The Star Gold Coast has undergone a remarkable evolution.Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience.Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms,...

  • Concierge

    7 hours ago

    Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    As the Concierge at The Star Gold Coast, you will assist with managing the daily operations of the Porter/Valet team to ensure a positive guest experience and play a key role in promoting The Star Gold Coast as a leading entertainment destination.**Key responsibilities**:- Assisting the Chief Concierge to ensure that the highest standards of service are...

  • Storeperson - The Star Gold Coast

    3 days ago

    Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Stewards l The Star Gold Coast

    2 weeks ago

    Gold Coast, Queensland, Australia The Star Ent Group Full time

    Apply now Job no: 531999Work type: CasualLocation: Gold CoastCategories: Property ServicesSince 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of...