Pastoral Care Manager

**About us**

HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia's most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive ageing and older persons' mental health.

**About the role**

The Pastoral Care Manager is responsible for the management, oversight and support of our Home Care Pastoral Care team who deliver emotional and spiritual care to HammondCare at Home clients and Seniors Supported Living Residents, their families, staff and volunteers. Direct support of clients and staff may also be required depending on staffing and service needs.

This is a permanent part-time role working 22.8 hours per week either 3 days per week or shorter hours across 4 days.

As this role is managing a team across multiple locations there is flexibility to be based either at St Leonards, Central Coast, Hammondville or Miranda. This role will require travel to Western Sydney, South West Sydney and Central Coast (mínimal) therefore your own car with comprehensive insurance is imperative (mileage will be reimbursed).

**Responsibilities**:

- Ensure the effective provision of pastoral care delivery by Pastoral Care Coordinators to clients, their families, staff and volunteers of HammondCare
- Provide administrative support and management supervision/ leadership to a team of pastoral care coordinators
- Act as role models for Pastoral Care Coordinators and staff and as an advocate for the HammondCare Motivation, Mission and Mission in Action
- Share pastoral expertise and coach staff and pastoral care volunteers to support the emotional and spiritual needs and goals of the clients
- Regularly meet/ liaise with Heads of Region and Area/Village Managers for the purpose of receiving feedback, identifying need, and reporting back on any changes or developments in the Pastoral Care service
- As required, assess client/family's spiritual and emotional needs and develop a spiritual care plan, to ensure their spiritual needs are acknowledged and documented
- As required, provide spiritual and emotional support to clients and their families
- Work with direct reports to extend their skills in meeting the spiritual needs of clients/ residents, including identifying suitable learning and development opportunities.
- Train staff and volunteers in areas related to pastoral care, including boundaries, grief and loss, faith and hope, and other areas as identified in conjunction with key stakeholders
- Assist with the development of Pastoral Care Volunteers and their integration in delivery of pastoral care
- Provide prayerful spiritual/emotional support to staff and volunteers, and distribute relevant material, articles and books, as appropriate
- Participate in opportunities such as staff meetings, in-services, expos, and other events with the purpose of providing information about pastoral care opportunities and creating partnerships

**About you**
- Commitment to engage and align with HammondCare's Christian Mission, Motivation and Mission in Action.
- Strong understanding and experience of people living at home with life-limiting illness including dementia, the impact on carers, and journeys of grief and bereavement
- Strong personal and active Christian faith and church involvement
- Theological /Pastoral Care qualifications and experience
- Demonstrated leadership capacity and experience in leading a pastoral care team including ensuring effective service delivery
- Demonstrated capacity to pastorally care for and enhance the wellbeing of those in need
- Highly developed communication skills including listening, compassion and empathy
- Experience raising up, leading and supporting a team of pastoral care volunteers
- Strong administrative and computer skills
- Demonstrated ability to relate to people from all faiths, backgrounds and cultures.
- Access to a car, Australian drivers licence and comprehensive car insurance

**Benefits**

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

- Fitness Passports; Full facility access can include gyms, group classes and pools for yourself and your family.
- Discounts across a range of household names such as JB HI- FI
- Option to purchase up to 2 weeks additional annual leave
- 14 weeks Paid Parental Leave
- Learning and development opportunities

**To Apply**

**Pre
- Employment Checks**
- All short-listed applicants for these positions will be asked to consent to a criminal record check and references and must be willing to obtain a COVID-19 and influenza vaccination._