Store (Retail) Manager

5 days ago

Armidale, New South Wales, Australia Sapphire Investment Group Aus Pty Ltd Full time

Duties include but are not limited to:· Oversee and manage daily fast-food chain operations, ensuring efficiency in service, compliance with company policies, and adherence to food safety and quality standards.
· Develop and implement strategies to drive sales and customer retention, including local promotions and upselling techniques.
· Manage stock levels, stock ordering, and waste reduction strategies to optimize cost efficiency· Formulate pricing policies for the store by reviewing merchandising activities and as per franchisee policies· Performing trend analysis of product mix to understand local market needs.
· Plan in store promotional displays and decide on pricing to execute specials as per demand on weekly and monthly basis· Forecasting budgets and managing statistical and financial records to drive profitability.
· Drive customer engagement initiatives to increase repeat business and brand loyalty.
· Maintain high standards of customer service by training staff, resolving customer complaints, and improving service delivery.
· Lead, recruit, train, and mentor team members to ensure a motivated and high-performing workforce.
· Enforce occupational health and safety regulations, hygiene standards, and operational protocols to ensure compliance with industry regulations.Requirements· Minimum 2+ years of experience in a managerial role within the fast-food or hospitality industry.
· Diploma or higher qualification in Business, Hospitality, or a related field is preferred.
Alternatively, extensive experience can substitute the requirement of qualification.
· Experience in inventory control, staff training, and shift management is essential· Experience with fast food chain is highly preferred.
· Australian work experience in a managerial role in fast food industry is essential.Skills and attributes· Strong leadership and team management abilities.
· Excellent communication and interpersonal skills.
· Ability to handle multiple responsibilities efficiently.
· Knowledge of inventory management and cost control strategies.
· Passion for customer service and improving brand reputation.Australian citizens and permanent residents are encouraged to applyDue to volume, please note that only short-listed candidates will be contacted.
If you think, you are fit for the role, please write a cover letter explaining why along with your updated resume.
Please apply using the facilities provided on this site.Please answer below questions:· Do you think you are fit for this role?
· Do you have work experience as a Retail Manager for at least two years?
· Do you have at least one year of work experience in managing a fast-food chain in Australia?

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