Sales Consultant

3 days ago

Melbourne, Victoria, Australia Ama Group Full time

ACM PARTS
ACM Parts is Australia's largest provider of alternative and specialty parts to the automotive repair industry, keeping vehicles on the road.
We are re-imagining the way vehicles can be repaired by providing a choice of options that suit customers' needs.
We offer a comprehensive range of Reclaimed, Genuine, and Aftermarket parts.
ACM Parts is reinventing the quality and service standards of the repair industry.
It's our mission to re-define repair.
The Opportunity
The primary function of the Sales Consultant role is to provide exceptional customer service and provide sales support to attract and engage with both new and existing clients.
You will be a confident, well-spoken professional that is committed to providing a unique, customized experience each and every time
Key Accountabilities:
Conducting telephone sales calls in line with daily volume expectations
Conducting account management functions utilising email and other relevant systems
Delivery of daily call activity, conversion rates and sales metrics
liaising with key stakeholders to support the growth of sales as required
Advocate for your customer through Sales Management
Liaise with operational staff as required to support the sales process
Utilising promotional campaigns to drive growth in your customer group
Provide input and feedback from your gained customer knowledge
Supporting the Sales Manager where required
Other duties as requested
Experience & Skills
Previous experience in "inbound" telephone sales
Knowledge of and experience with CRM systems
Automotive Parts/Panel knowledge – able to interpret parts preferable
Excellent written and verbal communication skills
Experience in building business relationships over the phone
High computer proficiency
Personable and patient
Attention to detail
Benefits
Reward & recognition
Career development and training
Referral bonus for recommending a friend to work with us
Discounts on parts and tools
Uniforms
24/7 professional counselling for Team members and their immediate families
We champion our Team, because it's our people that set us apart and drive our business' success.
We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.
AMA Group is an equal opportunity employer.
We are dedicated to finding the best fit for every role.
All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.
No matter who you are, if you have the drive and talent to progress, when you're part of our Team, you're going places - APPLY NOW.
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