Strategic Enterprise Solutions Designer

Enterprise Architect Role Overview
The Solutions Architecture team is a high-impact consulting practice that drives customer success and outcomes. As a member of our team, you'll play a critical role in the success of our customers, products, and position in the market.
Our Architects tackle complex business and technology problems across various industries and technologies. You will never be bored as an Enterprise Architect.
Key Responsibilities:
Conduct deep technical and business discovery sessions with Fortune 500 customers to develop innovative solutions to challenges uncovered.
Analyze customer network topologies and application stacks, developing strategies to acquire high-value data from the wire.
Profile industry-specific applications across a broad range of verticals, creating technical assets and written collateral to support product improvement and marketing efforts.
Conduct root cause analysis of high-profile technology problems and advise customers on their resolution.
Develop customized data analysis to monitor changing technical and business conditions in real-time.
Create rich data visualizations to aid tactical investigations and realize strategic objectives.
Design and implement ExtraHop product deployments to maximize time-to-value and ongoing positive technical outcomes.
Create automated tools to streamline repeatable processes and maximize time spent building intelligent solutions.
Conduct hands-on learning sessions with key customer personnel.
Requirements:
Current security clearance required.
Bachelor's degree or equivalent experience in computer science, engineering, or information technology.
Minimum of 3 years of experience in Information Technology, particularly networking and systems administration.
Experience in customer-facing positions, with excellent interpersonal skills.
Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (HTTP, SQL, CIFS/NFS, HL7, Memcache, DNS).
Familiarity with principles of internetworked applications and related technologies (HTTP, databases, caching, distributed systems, etc).
Independence, motivation, and desire for practice ownership.
Network knowledge, preferably CCNA/JNCIA or Aruba/Meraki equivalent.
DevOp (exposure to cloud such as AWS or Azure, or any form of cloud templating such as Terraforms) highly regarded.
Security (proven background working with firewalls, load balancers, proxy services, SASE providers) highly regarded.
OffSec (exposure to pentesting tools and methodologies) highly regarded.
Technical Writing (ability to write documentation proposing a point and describing it in technical terms to a managerial audience).
Time Management (ability to manage one's time, coordinate sessions, and upcoming meetings).
Group Presentation (ability to present office hours/training to groups of 15-20 people).
At our company, we empower enterprises to stay ahead of evolving threats with the most comprehensive approach to network detection and response (NDR). We have helped organizations across the globe extract real-time insights from their hybrid networks with the most in-depth network telemetry.
Our NDR platform uniquely integrates network threat detection, network performance management (NPM), intrusion detection (IDS), and packet forensics into a single console with 100GB+ sensors, real-time decryption, and cloud-scale machine learning - delivering complete network visibility, unmatched context for data-driven security decisions, and improved SOC productivity.
As a leader in the market, we are recognized by leading analyst firms, including the Gartner Magic Quadrant for Network Detection and Response, the Forrester Wave for Network Analysis and Visibility, the IDC Marketscape for NDR, and the Gigamon Radar Report for Network Detection and Response.
We offer a range of benefits, including flexible PTO, sick time, health, dental, and vision benefits, educational reimbursement, 401k with employer match, and more. We prioritize our employees' wellbeing and offer a hybrid and remote work model.