Implementation Consultant

Posted: 17/06/2025

Closing Date: 18/07/2025

**Job Type**: Permanent - Full Time

Location: Melbourne or Sydney

Job Category: IT,Other

**Who we are**

Founded in 2002, ELMO Software has established itself as a leading provider of innovative HR technology solutions, proudly serving over 2,000 mid-sized organizations and more than one million end users across Australia, New Zealand and UK. Our comprehensive suite of ISO-certified solutions covers the entire employee lifecycle, empowering HR professionals to effectively manage their workforce and contribute to strategic decision-making.

At ELMO, our purpose is to **unleash the impact of HR**. Designed with flexibility and scalability in mind, ELMO's one-stop HR Information System (HRIS) adapts to your unique needs and workflows, ensuring seamless integration into your existing processes. Leveraging powerful technology, automation, and data analytics, ELMO Software equips organizations with the tools they need to drive efficiency and enhance employee engagement.Join us and be part of a dynamic team dedicated to transforming HR practices through cutting-edge technology

**Life & Culture...**

At ELMO, you'll join an extraordinary team dedicated to making a significant impact. We cultivate an authentic, collaborative, and vibrant work environment where creativity thrives. As an ELMOnian, you become part of an exceptional community that encourages personal and professional growth. Here, you'll be supported through challenges, inspired to push your boundaries, and celebrated for your contributions.

Join us to not only advance your career but also to enjoy a fulfilling and enjoyable workplace experience

Some of our benefits include:

- Hybrid work set up
- Paid Parental leave - 12 weeks primary, 6 weeks secondary
- Birthday leave, YOU day each year, as well as connecting people leave (up to 2 weeks working from anywhere)
- Inhouse Learning and Development initiatives
- ELMO Social and Diversity clubs
- Wellbeing initiatives
- Mental Health/EAP programs
- Flare Benefits (great discounts, novated leasing, salary sacrifice)

**Our values**:

- **Obsess over customers -**Everything we do is designed to positively impact our customers
- **Help others thrive**:

- Be they colleagues, communities or customers, we champion ways to help others thrive
- **Seek out different -**We constantly look to innovate, challenge the status quo and defy barriers
- **Be fearlessly optimistic -** We bring unwavering positivity to any challenge as we know it will drive meaningful change

**Please note: Our internal Talent Acquisition team has got this covered, we're not open to using an agency for this role.**

**About the opportunity**

Reporting to the Regional Implementation Manager, the Implementation Consultant - Payroll/RTA's primary purpose is responsible for driving the implementation and optimisation experience for customers that have purchased ELMO solutions. This role will build deep product and domain knowledge to enable recommendations on the best way to configure solutions and meet customer needs.

The Implementation Consultant - Payroll / RTA will be required to make contributions to the talent management system development and deployment effort for ELMO, and to engage in activities to develop their professional skills and capability within the HR & Payroll industry. The Implementation Consultant - Payroll / RTA will be looking after 12+ projects at any one time.

The core responsibilities of the Implementation Consultant - Payroll / RTA includes but is not limited to:

- Gaining an in-depth knowledge of all ELMO systems with a primary focus on Payroll and Rostering, Time & Attendance.
- Configuration of ELMO solutions in accordance with client specifications, and in line with ELMO timelines, standards and procedures.
- Manage client projects, including the development, configuration, client liaising and stakeholder management, in a way that meets client deadlines.
- Engage in research activity associated with the design and development of online learning solutions, including the identification of potential enhancements to functionality and capability.
- Ensuring the quality production and output of ELMO HR, Payroll and RTA solutions in adherence to all published ELMO Learning quality control standards and procedures.
- Maintaining all records associated with the design, development, and implementation of the ELMO solutions.
- Establish and maintain long term relationships with client's contacts.
- Documenting, and maintaining the currency of the documentation of the capabilities of the ELMO solution, both for internal and external use.
- Systems-related troubleshooting for both internal and external stakeholders.
- Logging and maintaining records of all system-relating troubleshooting (technical queries, user errors).
- Participating in and delivering outcomes for other projects as may from time to time be assigned.
- Ensure compliance with ELMO's information security