Dca Compliance And Assurance Analyst

Working at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day.
We create city-sized solutions, building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges that are slowing cities down.About the roleWe're seeking a DCA Compliance and Assurance Analyst to lead and shape compliance efforts across our external debt collection agencies (DCAs).
This role is pivotal in maintaining robust governance and assurance frameworks that ensure our DCAs operate in full compliance with laws, regulations, and contractual obligations.Join our dynamic team in a hands-on compliance leadership role that encompasses risk management, audit support, and cross-functional collaboration.
You'll be instrumental in driving continuous improvement across the Customer Solutions & Australia Markets Partnering (CS&) function.As our DCA Compliance and Assurance Analyst, you'll contribute to lasting and positive changes that uphold the highest standards of integrity and operational excellence.
It's meaningful, challenging, and exciting work.Day-to-day, you will :Monitor DCA adherence to contractual and regulatory requirementsCollaborate with internal teams (Privacy, Customer Service, DCA Operations) to meet compliance goalsManage DCA obligations in Protecht and support regular auditsLiaise with DCAs and internal stakeholders to ensure compliance outcomesDesign and implement assurance and control frameworksConduct reviews and testing of controls, recommending enhancementsAssist in developing risk strategies and maintaining risk registersGuide CS& teams on risk management practices and system administrationAlign assurance activities with organisational goals and support auditsPrepare and present compliance reports to senior management and regulatorsMaintain accurate documentation and ensure timely reporting of issuesThis role will suit someone with a curious mind and transferrable skills and experiences, including :Minimum 2 years' experience in compliance, preferably in the debt collection industryDegree in a relevant discipline or equivalent experienceStrong time management and process documentation skillsAbility to analyse data, assess risk, and provide sound recommendationsExcellent interpersonal, written, and verbal communicationSelf-motivated and able to work independentlyWith a career at Transurban, you'll enjoy a range of benefits, including :Flexible working and leave options, including the ability to purchase up to six extra weeks of leave annually16 weeks paid parental leave (regardless of gender or carer status), with superannuation paid during unpaid leaveLearning and development opportunities to support your career interestsHealth and wellbeing support—access to Headspace, EAP, wellness facilities, and moreShare offers and insurance benefitsSocial activities, community give-back programs, and paid volunteer daysWe offer a range of flexible working and leave options, so you can balance your work and life commitments and interests.
Have a conversation with us about how this could work for you.We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs.
We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not.
We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.Job Type : PermanentClosing Date : 25-Aug-2025 0 : 00Please note : The closing date reflects the time zone of the Primary Location for this job posting.Primary Location :Melbourne CBD & Inner Suburbs Melbourne VIC
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