Restoration Assessor

2 weeks ago

Sydney, New South Wales, Australia Claim Central Full time

**Join an innovative company and work with cutting-edge technology**:

- ** Access career advancement pathways and industry-specific training**:

- **Enjoy a range of wellbeing initiatives like onsite gym, a relaxation 'Zen Room', fresh fruit, free parking, flexible working arrangements & more**

**Working at Claim Central**

We understand that vital to any organisation are its people. That is why we pride ourselves in creating a happy, healthy workplace. We live and breathe our values and always look to continuously improve. We invest in our team members to become experts in what they do by developing their skillset. We want to attract like-minded individuals that share our values and can be part of the exciting journey here at Claim Central.

**About the role**

Claim Central is looking for an experienced a Restoration Assessor. You will be visiting at least three properties a day within your allocated region, assessing the claims, identifying the cause, calculating repair cost and collating relevant documents. This role also provides an opportunity to build your skills in project management, specifically travelling to restoration sites to oversee projects and team members.

As a **"Restoration Assessor"**

To be successful in this role you will need traits such as Customer Focus, Rapport Building, Accountability, Ownership, Flexibility and the Agility to handle and thrive in a fast-paced environment.

**A day as an Restoration Supervisor looks like**:

- To represent Claim Central to our customer according to our business values and in the most professional manner.
- Conduct professional assessment of the claim and make decision as per client policy
- Conduct professional assessment or re-inspection of the property damages.
- Collect all required supporting documents and information
- Prepare and submit an assessment report or a Quote for insurer using Claim Central System.
- Conduct physical post repair quality inspections.
- Support and respond to client and Customer inquiries about the claim you assessed.

**Required Skills & Experience**
- Proven experience in a restoration role
- Excellent written and verbal communication skills.
- Exceptional customer service skills.
- Good computer skills & data entry ability (word, excel & outlook)
- Strong attention to detail
- Highly organised
- Ability to work autonomously
- Flexibility with working hours
- Flexibility to travel interstate

**Claim Central Consolidated** is at the forefront of Claims Services, Technology and Data and Analytics, now ranked #8 in the 2016 Australian Financial Review Most Innovative Company. Whether as an end-end outsourced solution or a selected individual offering, our focus is on helping our Clients improve their performance. Claim Central is regarded a thought leader and innovator, investing diligently in partnership with its clients to bring new and disruptive claim solutions to the market.

If you are interested in working with a fast paced, dynamic Australian business then

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