
Customer Service Officer
5 days ago
We are looking for an experienced customer service officer to efficiently handle Energisation calls and specialised queries of customers.
**Customer Service Officer - **Energisation**
$35 per hour plus superannuation
4 months, possible extension
Perth CBD office, walking distance to train station
PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.
A State Government owned organisation have asked us for assistance in finding an experienced Customer Service Officer to assist in handling their Energisation calls and specialised queries. As the Customer Service Officer, you will be required to provide efficient first point of contact customer service advice and information to both internal & external customers to ensure agreed SLA targets are met using various corporate systems.
**The Role**
You will be required to:
- Efficiently handle the Energisation calls and specialised queries, resolving them in a timely manner and escalating where required.
- Resolve problematic exception reports to enable electrical contractor's notices to reach fluidity to the end system, for inspection ratio's fruition.
- Create, calculate quotes, invoices and payments received for Western power services -Tiger tails, Multi Meters and Unmetered supplies. liaising with Designers and processing through to the construction team's event.
- Assist in identifying continuous improvement and innovation within the team
- Share technical knowledge and information
- Develop and improve own personal effectiveness
- Take Fault calls monthly for an hour, to give assistance for any future storms or catastrophes of power outages, where help is needed.
- Ensure knowledge is kept up to date to be able to take and respond to Energisation and fault calls where required
**Role Requirements**
- Effective call handling skills and telephone manner
- Excellent verbal and written communication and organisational skills
- Good time management and ability to prioritise.
- Computer literate, able to quickly grasp the use of different systems
- Partake in area Emergency Response strategies to deal with Fault Calls
***
**Who are we**
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
**So it's over to you. If you would like to join our team, please APPLY now.**
**To learn more about working with PERSOLKELLY, we encourage you to visit our website.
-
Customer Service Officer
2 weeks ago
Perth, Western Australia Bendigo Bank Full timeOverviewCustomer Service Officer | Community Bank Forrestfield | WAJoin to apply for the Customer Service Officer | Community Bank Forrestfield | WA role at Bendigo Bank.We've never been 'just a bank'. We're united in the belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Service Officer puts you in the...
-
Customer Service Officer
2 weeks ago
Perth, Western Australia Bendigo Bank Full timeOverviewCustomer Service Officer | Community Bank Forrestfield | WAJoin to apply for the Customer Service Officer | Community Bank Forrestfield | WA role at Bendigo Bank.We've never been 'just a bank'.We're united in the belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Service Officer puts you in the...
-
Field Service Officer
1 week ago
Perth, Western Australia Service Stream Full timePrimary LocationWelshpool, WAJob Description SummaryThe role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under our Gas Reading contract.You will receive on the job training and support from our team who take great pride in delivering quality work and great customer...
-
Customer Service Officer
1 week ago
Perth, Western Australia Bagtrans Full time**Customer Service Officer****We are looking for our next Customer Service Officer to join our Team.**At BagTrans we are searching for a Customer Service Officer for our Eastern Creek depot based in NSW.**Why the role exists**:We are seeking a customer service officer on a full-time permanent basis..The purpose of the customer service is to provide quality...
-
Customer Service Officer
2 weeks ago
Perth, Western Australia Djinda Produce Full time $45,000 - $60,000 per yearCustomer Service OfficerThis is an exciting opportunity to join our team as a Customer Service Officer, based in our Perth Airport Office.The successful applicant will be someone who enjoys working in a team orientated business, providing customer support to our clients along with general administrative duties.About UsDjinda Produce is an 100% Aboriginal...
-
Customer Service Officer
5 days ago
Perth, Western Australia beBeeService Full time $50,920 - $87,800Customer Service OfficerWe are seeking a highly motivated professional to deliver exceptional service as our Customer Service / Corporate Services Support Officer.Assisting with customer inquiries and supporting administrative processes is crucial for this role.Providing Department of Transport licensing services is also key to ensuring a positive experience...
-
Customer Service Officer
5 days ago
Perth, Western Australia Western Power Full time**Customer Service Officer**:- Location: Perth Office - CBD, WA, AU, 6000- 30 Dec 2024**Customer Service Officer - Permanent Full Time - Perth Office CBD**We are seeking a Customer Service Officer to deliver exceptional first-point-of-contact service to both internal and external customers. This role involves providing timely advice and information, ensuring...
-
Field Service Officer
1 week ago
Perth, Western Australia Service Stream Full timePrimary LocationPerth - WAJob Description SummaryAn exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer.About the RoleThe role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under our...
-
Customer Service Officer
1 week ago
Perth, Western Australia Pirtek Full time**The Company**Pirtek, a proudly 100% privately owned Australian company with over 40 years in the business, is an international success story specialising in mobile "on site" service and replacement of hydraulic and industrial hose and fittings. Utilising a franchise business system as our service and delivery model, we are experiencing continued growth due...
-
Customer Service Officer
1 week ago
Perth, Western Australia Pirtek Full time**The Company**Pirtek, a proudly 100% privately owned Australian company with over 40 years in the business, is an international success story specialising in mobile "on site" service and replacement of hydraulic and industrial hose and fittings. Utilising a franchise business system as our service and delivery model, we are experiencing continued growth due...