Fec & Fraud Specialist

**Our Organisation**
DLL is not your average financial services company. In fact, we are above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we are doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th.

We collaborate with manufacturers, suppliers, and businesses in more than 30 countries to enable the acquisition of equipment, technology, and software that companies need to contribute meaningfully to their communities. We believe in partnering with our customers to develop innovative and sustainable financial solutions that deliver meaningful value to the world.

At DLL, we are committed to making sure that all people, regardless of their race, ethnicity, gender, sexual orientation, age, religion, physical characteristics, or mental abilities, feel welcomed and encouraged to be their authentic selves. We strive to create an inclusive environment that is reflective of the communities in which we operate. Come see what all the excitement is about

**Purpose**

The FEC (Financial Economic Crime) team is part of DLL's first line of responsibility (1LoR), responsible for the implementation and execution of procedures and controls relating to DLL's Anti Money Laundering / Counter-Terrorist Financing (AML/CTF), and Fraud Risk Management (FRM) framework.

As FEC experts, the team ensures that the global standards and policies on FEC and FRM are translated into local procedures and implemented. The FEC team undertakes complex client onboarding, event-driven reviews, analysis of client screening, transaction monitoring and fraud risk investigations/coordination, as well as provides advice and guidance to other areas within the organisation.

**Position Overview**

The FEC & Fraud Specialist is a hybrid role performing both FRM and AML activities. This position plays an important role in the protection of DLL against financial economic crime activities. The individual is responsible for the development, implementation, and management of anti-fraud measures, ensuring compliance with Australian and New Zealand regulatory requirements. They will coordinate efforts across various departments to prevent, detect, and investigate fraudulent activities, maintaining the integrity of customer and business partner relationships., as well as involved with key AML tasks from customer onboarding through to ongoing customer due diligence, such as periodic reviews and transaction monitoring.
**Key Responsibilities - Fraud Risk Management** Prevention**:

- Develop and deliver training programs on fraud prevention.
- Manage local fraud prevention tools, taking responsibility for their effectiveness.
- Implement and monitor process changes to enhance fraud prevention based on previous incidents/events.
- Supervise the execution of fraud monitoring systems.

**Investigation**:

- Serve as the primary investigator for potential fraud related to customers or business partners.
- Enact temporary holds on unusual relationships and coordinate with relevant departments to mitigate risks.
- Conduct in-depth investigations into fraud signals and make determinations regarding the nature of the fraud event.

**Case Reporting and Analysis**:

- Document and report operational incidents of confirmed fraud attempts to the local IRM and FEC team prompting ECDD review.
- Analyse fraud events to determine root causes, learnings, and action items.
- Communicate findings and remediation steps to the FEC Lead and Integrated Risk Management, ensuring follow-through and accountability.

**Management Reporting**:

- Generate regular reports (monthly/quarterly) for stakeholders on fraud prevention and investigation outcomes.
- Provide ad-hoc reporting to various fraud groups / risk committees as required to support management decisions.

**Key Responsibilities - Financial Economic Crime (AML/CTF)**
- Perform and clear CDDs, and EDDs.
- Screen for sanctions, PEPs, and adverse media.
- Perform event-driven and periodic reviews.
- Transaction Monitoring.
- Coordinate remediations and monitor follow-up actions.
- Escalate issues/events to relevant oversight stakeholders.
- Drive continuous improvement in processes and procedures.
- Assist in the implementation of new policies and development of procedures.
- Assist in the implementation of new systems and delivery of projects.
- Assist in 1st LoR Quality Assurance reviews.

**Qualifications**:

- 3-5yrs experience in Fraud risk management from within major financial institutions.
- Thorough and deep understanding of fraud risk operations.
- Experience in implementing and executing fraud risk management programs.
- Experience in business and management reporting.
- Proficient in data analysis and the use of fraud prevention tools.
- Strong communication skills to coordinate with various key stakeholders.
- Prior experience in AML/CTF or Compliance (preferred but not essential).

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