Recoveries Advisor

1 week ago

Brisbane, Queensland, Australia Youi Pty Ltd Full time

Jump into a role focused on taking action, where you'll handle negotiations and pick up technical claims skills. If you're good with customer service, managing multiple tasks, and want a challenging yet rewarding opportunity, becoming a Recoveries Advisor could be the you-shaped career you're looking for.

**About the role**
- Onsite and full-time, Monday to Friday
- Manage a large claims portfolio, overseeing recovery efforts
- Proactively engaging with clients and Third Parties throughout the claims process
- Achieve weekly and fortnightly benchmarks

**What we're looking for**
- Passion for delivering exceptional customer experiences
- Excellent negotiation and communication skills
- Conflict resolution expertise with confidence
- Strong time management skills and multitasking ability
- Team player mindset with a willingness to learn and adapt
- Knowledge of the insurance claims process is advantageous
- Previous experience in debt collection and/or paralegal is highly regarded
- Don't tick every box? Don't worry_

We recognise the value of transferable skills, so if this role interests you, we still encourage you to apply.

**Perks and benefits**
- Great work/life balance with set start/finish times
- 22 days annual leave, plus volunteer leave, and yearly salary reviews
- Career progression opportunities - we believe in promoting from within
- Paid induction training and ongoing career development
- An awesome work culture that encourages creativity and celebrates diversity
- Ideally located surrounded by numerous eatery and retail options
- An award-winning reward and recognition program
- Discounted insurance products
- Discounted gym memberships through Fitness Passport
- Free skin checks, flu jabs, and wealth mastery sessions
- Onsite barber, brow bar, massage therapist, mobile mechanic and car detailing
- End of trip facilities
- Casual dress code

**Ready?

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