Store Manager

6 days ago

Sydney, New South Wales, Australia R.M. Williams Full time

Join an iconic Australian brand
- Offering career opportunities
- Generous product allowance and employee discount

**Store Manager - St Ives**
We currently have a vacancy in our R.M.Williams team for a full-time Store Manager at our St Ives. The Store Manager will work alongside their team to create a profitable business and ensure smooth and effective daily running of the store.

**What we offer**:
Aside from working for an iconic Australian company at a time of growth and transformation, we offer a competitive benefits package including:

- Generous product allowance
- 40% employee discount
- Monthly KPI incentive program
- Employee Assistance Program
- Paid parental leave
- Excellent career development, including opportunities to work internationally

**The Store Manager will be responsible for**:

- Leading a customer experience by ensuring customers are welcomed, provided with expert product. knowledge, advice and brand history and wanting to return because of the memorable moments they've had.
- Actively selling products and developing relationships with new and existing customers.
- Leading and contributing to sales targets and KPIs.
- Team management including training, achieve sales targets, and supporting team to manage their career experience.
- Recruitment, staffing onboarding, performance coaching and scheduling for the best customer experience.

**What we're looking for**:

- At least 3 years' experience managing a premium retail store within an apparel or footwear retailer preferable.
- Customer experience focused, offering delivering best-in-class service, through selling, service, visual, operations and leadership excellence.
- A growth mindset, with an openness to learn, grow, with curiosity.
- Communication skills in all forms, that create a welcoming, driven, and curious culture for our teams and our customers.

**About R.M.Williams**
Reginald Murray ('RM') Williams founded the company, R.M.Williams, in 1932 in the Australian outback. Today R.M.Williams creates purposefully designed, beautiful footwear, craft and accessories to enjoy on all of life's adventures. Our iconic men's and women's leather boots and hand-plaited belts, handcrafted in our workshop in Adelaide, give a piece of Australian bush culture to passionate followers of superior products the world over. Today, R.M.Williams exports to 15 countries, has more than 60 retail stores in Australia and New Zealand and 2 store in London. In addition, R.M.Williams is available at more than 700 stockists around the globe.

R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics.

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