Retail Sales Assistant

1 week ago

Sydney, New South Wales, Australia Clark Rubber Penrith Full time

**Key Responsibilities & Duties**

Some of the key responsibilities and duties include, but are not limited to:
1. Serve customers courteously and efficiently ensuring the highest level of customer service standards are met at all times.

2. Assisting customers to find the goods and products they are looking for.

3. Assisting customers through answering queries and providing guidance and advice on product selection.

4. Achieving sales and gross profit targets as set by the Store Manager.

6. Operating the Point of Sale system efficiently and effectively, ensuring that all revenue is correctly recorded.

7. Stocking shelves and displaying product in accordance with planograms and to our Merchandising Standards.

8. Ticketing items within the store in accordance with the Merchandising Standards.

9. Reporting discrepancies and problems to the Store Manager or Assistant Store Manager.

10. Start and End of day register balancing/counting.

11. Managing customer refunds in accordance with our Refund Policy and approval process with Store Manager or Assistant Store Manager.

12. Follow and complete housekeeping tasks as listed on the Daily and Weekly Action Lists.

13. Deal with customer complaints to achieve a resolution with support from Store Manager or Assistant Store Manager.

14. Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.

15. Receiving and storing stock deliveries as required.

16. Other tasks and duties as directed

**Skills and Experience**
- Having a friendly and engaging personality.
- Comfortable working with members of the public.
- Must be confident, helpful and polite.
- Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock.
- Ideally an understanding and experience of sales i.e. retail, merchandising, customer service with knowledge of Swimming Pools highly regarded.
- Able to work as part of a sales team.
- Should be of a smart appearance and articulate.

**Corporate Responsibilities**

**_Professional Conduct_**

Perform all functions in a manner that complies with reasonable standards and expectations appropriate to the position.
- Maintain strict confidentiality in all aspects of the position
- Provide service that and protects the rights of the internal and external customers and maintains their privacy and confidentiality
- Maintain an open and effective communication style with a variety of stakeholders, both internal and external.
- Participate in an annual review of performance

**_Team Work_**

Relationships with all team members are collaborative and effective.
- Demonstrate respect and team work within the work environment
- Participate as an active team member through the establishment of a consistent, supportive and cooperative working relationship
- Utilise appropriate methods of communication both written and verbal to maintain professional standards
- Participate in team meetings

**Job Type**: Casual

Schedule:

- Day shift

Ability to commute/relocate:

- Penrith, NSW: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

  • Rockwear Retail Sales Assistant

    1 week ago

    Sydney, New South Wales, Australia Retail Apparel Group Full time

    RETAIL SALES ASSISTANT | Lake Haven, NSW- Do you love Retail? Are you passionate about leading an active and fashionable lifestyle?- Do you want to join one of Australia's fastest growing retailers?- Do you want to work for a retailer that prides themselves on their amazing culture?- Do you want to work for a company that encourages personal growth?Well look...

  • Christmas Casual Retail Sales Assistants

    1 week ago

    Sydney, New South Wales, Australia Muji Retail (Australia) Full time

    **Introduction**:**Description**:We are looking for enthusiastic and highly motivated Christmas Casual Retail Sales Assistants to join our friendly Galeries team over the holiday seasonAs a Christmas Casual Sales Assistant, you will be responsible for:- Maximising sales through delivering exceptional customer service- Assisting in organising and tidying the...

  • Part-Time Retail Sales Assistants

    1 week ago

    Sydney, New South Wales, Australia Muji Retail (Australia) Part time

    **Introduction**:**Description**:We are seeking four dedicated and customer-focused Part-time Retail Sales Assistant (24 hours per week) to join our team at MUJI Galeries. As a Part-time Retail Sales Assistant, you will play a crucial role in delivering exceptional customer service and contributing to the overall success of our retail...

  • Full-Time Retail Sales Assistants

    4 days ago

    Sydney, New South Wales, Australia Muji Retail (Australia) Full time

    **Introduction**:**Description**:We are seeking three dedicated and customer-focused Full-time Retail Sales Assistants to join our team at MUJI Galeries As a Full-time Retail Sales Assistant, you will play a crucial role in delivering exceptional customer service and contributing to the overall success of our retail operations.**Responsibilities**:- Greet...

  • Full-Time Retail Sales Assistant

    1 week ago

    Sydney, New South Wales, Australia Muji Retail (Australia) Full time

    **Introduction**:**Description**:We are seeking a dedicated and customer-focused Full-time Retail Sales Assistant to join our team at MUJI Galeries. As a Full-time Retail Sales Assistant, you will play a crucial role in delivering exceptional customer service and contributing to the overall success of our retail operations.**Responsibilities**:- Greet and...

  • Rockwear Retail Sales Assistant

    1 week ago

    Sydney, New South Wales, Australia Retail Apparel Group Full time

    Rockwear is part of the global powerhouse TFG and the Retail Apparel Group (Yd, Connor, Tarocash, Johnny Bigg). Here at Rockwear we encourage women to harness their inner strength and live an active life on their own terms through high quality activewear that is functional and fashionableAre you ready to up your game with your retail career and join our...

  • Full-Time Retail Sales Assistants

    1 week ago

    Sydney, New South Wales, Australia Muji Retail (Australia) Full time

    **Introduction**:**Description**:We are seeking two dedicated and customer-focused Full-time Retail Sales Assistants to join our team at MUJI Chatswood Concourse. As a Full-time Retail Sales Assistant, you will play a crucial role in delivering exceptional customer service and contributing to the overall success of our retail...

  • Rockwear Retail Sales Assistant

    1 week ago

    Sydney, New South Wales, Australia Retail Apparel Group Full time

    Rockwear is part of the global powerhouse TFG and the Retail Apparel Group (Yd, Connor, Tarocash, Johnny Bigg). Here at Rockwear we encourage women to harness their inner strength and live an active life on their own terms through high quality activewear that is functional and fashionableAre you ready to up your game with your retail career and join our...

  • Rockwear Retail Sales Assistant

    1 week ago

    Sydney, New South Wales, Australia Retail Apparel Group Full time

    Rockwear is part of the global powerhouse TFG and the Retail Apparel Group (Yd, Connor, Tarocash, Johnny Bigg). Here at Rockwear we encourage women to harness their inner strength and live an active life on their own terms through high quality activewear that is functional and fashionableAre you ready to up your game with your retail career and join our...

  • Full-time Retail Sales Assistants

    3 days ago

    Sydney, New South Wales, Australia MUJI Retail (Australia) Full time

    MUJI is a globally recognised brand, originally founded in Japan in 1980. MUJI offers a wide variety of good quality, environmentally friendly products which range from apparel and household goods to food and even houses. There are more than 800 stores around the world, and in 2013, MUJI was introduced to Australia by its parent company – Ryohin Keikaku...