Food & Beverage Supervisor

2 weeks ago

Adelaide, South Australia Ibis Full time

Company Description

Ibis Adelaide is proud to report that we have successfully defended our title as Australia's best ibis for several years running. With guest satisfaction results that are the envy of many 5 star properties, a purpose-built brand hotel (opened in 2014) with strong design elements and a team of people that never settle for second best, this is an opportunity to join the fun and lead the way. The bones of our hotel include 311 rooms, a fitness centre, restaurant and bar on level one, and a flexible conference space. The soul of our hotel is the 45+ incredible staff, who deliver amazing service day in and day out.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

**Job Description**:
Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

**What you will be doing**:
In this hands on role, you will lead, mentor and motivate your team, ensuring we deliver professional, efficient and friendly service, all while assisting the team to achieve their professional goals. Your daily mission will include:

- Assist with the smooth running of F&B department, ensuring that our guests receive exceptional food & experiences throughout
- Lead, mentor and train the Food and Beverage Team, ensuring a fun and energetic working environment.
- Ensure that strategies are in place to allow for efficient and effective staffing of the department to achieve financial and service quality targets.
- Ensure that Team Members are briefed on all menus, dietaries and special requirements.
- Assist in induction of new Team Members and annual performance reviews.
- Handle any escalated guest complaints whilst on shift

**Qualifications**:
**Your experience, skills and qualifications include**:
You will ideally have previous experience as a F&B Supervisor, or a Team Leader ready for their next step and looking to work in a larger operation. Plus:

- Excellent communication skills, with a people-centred mindset.
- Proven experience in leading a successful team.
- Hold a valid RSA in SA. RP Badge is advantageous.
- Someone who can think outside the box to ensure continuous improvement.
- The ability to work various shifts, including early mornings, nights and weekends.
- Someone who can lead by example and is hands on and can build a sense of fun in the workplace.
- Above all, someone who is motivated to taken full ownership of the role and progress with the company.

Additional Information
**What is in it for you**:

- Permanent and ongoing position with consistent hours
- NO split shifts
- Work with like-minded professionals that focus on quality and consistency
- World-wide discounts and benefits within Accor and partners.
- Learning and development opportunities to take your career to your next level

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