Expression Of Interest

2 weeks ago

Adelaide, South Australia Benson Radiology Full time

Overview
Expression of Interest - Medical Receptionist Central Region role at Benson Radiology. This is a full-time opportunity for a friendly and organised Medical Receptionist to join our team. This role operates Monday to Friday, with shifts scheduled between 7:00 AM and 7:00 PM. As the first point of contact, you'll provide exceptional front-line service to patients and stakeholders in a fast-paced, professional medical environment. We are inviting expressions of interest for positions across clinic locations: City West, Ashford, Glenelg, Western, Woodville, North Adelaide. Some positions may require travel between clinics. Comprehensive training provided: five-week, full-time training at Hampstead Gardens training centre to equip you with skills, systems knowledge, and confidence.
Responsibilities
Manage complex patient bookings via inbound and outbound calls
Deliver top-tier patient care, including registration, scheduling, and addressing queries
Handle inquiries from key stakeholders, including referrers
Communicate with medical professionals and assist with results and admin duties
Finalise billing and other essential support tasks
Be flexible to work across both call centre and reception shifts
About You
You're eager to learn, adapt, and grow in a fast-paced environment
You have exceptional customer service skills and a patient-first attitude
Strong communication, attention to detail, and multitasking are second nature
A positive attitude and team spirit are essential in our collaborative environment
Experience as a medical receptionist or familiarity with medical terminology is a plus (but not required)
Customer service experience is a must
Benefits
Corporate discounts from over 100 retailers
Health insurance discounts for you and your family
Free medical imaging for family members
Access to well-being programs and expert counselling support for you and your family
Recognition program to celebrate your service and commitment
Uniform allowance and staff amenities and events
Next Steps
We're excited to hear from you To help us streamline the shortlisting process, please complete the short video interview pre-screen. This will assist us in reviewing your application for upcoming vacancies. Ready to take the next step in your career? Apply now and be part of a team that values growth, support, and exceptional service
EEO Statement
As an equal opportunity employer, we are committed to building a diverse and inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, individuals of all ages, cultural backgrounds, gender identities and expressions, and LGBTIQA+ individuals. We strive to create a supportive environment where everyone is valued and can thrive.
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