Customer Service Officer

2 days ago

Perth, Western Australia Kaltire Full time

**_The Kal Tire Mining Tire Group has been servicing mine sites since 1972 where we quickly established a reputation for reliability, innovation, and outstanding service. Our objective remains simple: to deliver services and products of measurable value to our customers. Kal Tire now operates in 15 countries and continues to grow every day. With our team developing, we are seeking individuals who are keen to progress in their career and passionate about delivering quality service._**

**_ About Us:_**

Kal Tire Mining Tire Group Australia are seeking a **Customer Service Officer** **to join our team in Perth, WA. As a member of Kal Tire Mining Tire Group you will work for a company that prides itself on a culture of recognition, development, and a stimulating and satisfying work environment. There is no better time to join Kal Tire.

**_ About the Position:_**

This position will be responsible for supporting the sales and business development activities of the Perth Branch. Specifically, this role will involve:

- Managing and administrating customer service requests for existing and new customers
- Creating quotes and identifying stock cost & logistic availability
- Order processing and invoicing
- Regular reporting of sales, procurement and stock movement activities
- Creating and maintaining excellent relationships with customers, suppliers and service providers
- This role involves occasional travel with Branch and Business Development Managers to meet with customers_
- 5/2 roster, Monday to Friday

**_ About You:_**
- Prior experience in internal sales, product support or business administration
- Prior experience with regular reporting and invoicing
- Excellent customer service and relationship management skills
- Intermediate Microsoft 365 and computer skills
- Knowledge of tyre and rim products desirable, but not essential
- Knowledge of or experience in automotive or mining industries desirable, but not essential

**_ The Benefits:_**
- Competitive base salary
- Highly experienced Business Development and Branch Managers to learn from
- Discounts on gym memberships, nutrition and access to financial advice
- Employee Assistance Program for team members and their families
- Ongoing training & support to further your career

**_ How to Apply:_

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