Solution Architect

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Be part of something bigger at Suncorp.Design the architecture behind a smarter, unified customer experienceWe're seeking a Customer Platform Solution Architect to lead the strategic design and evolution of Suncorp's Customer Data Platforms.
This role is central to how we deliver personalisation at scale, drive data integrity, and enable seamless integration across marketing,ac sales and service journeys.You'll guide solution design across a range of modern integration and governance tools, ensuring we have the right platform and data architecture to support current needs and future vision.What you'll doArchitect the end-to-end customer and marketing data platform across CRM, MDM, Salesforce, APIs and event-based systemsLead design of customer master data solutions – including survivorship, identity resolution, and golden record logicDemonstrate expertise in architecting data solutions using platforms such as Redshift or Databricks, with a strong command of advanced data modelling techniques.Enable data stewardship, consent management, and PII compliance through scalable architectureSupport real-time integration between systems like Kafka, MuleSoft, and other enterprise applicationsDefine platform patterns and guardrails aligned to strategic data modelsCreate architecture views using ArchiMate methodologyCollaborate closely with marketing, engineering, risk, and governance stakeholdersCoach and influence teams to enhance architecture maturity and promote customer-centric thinking.What you'll bringDeep solution architecture experience in Customer & Marketing Data Platforms, CRM or enterprise integrationStrong knowledge of customer data models, hierarchical relationships, and segmentation logicExperience with event-driven design (e.g., Kafka), data contracts, and lineage trackingComfort navigating complexity and leading cross-functional discussions with marketing, compliance, business and technology teamsExperience in Data & Application Architecture including AWS services, Databricks and Integration technologiesFamiliarity with security, consent frameworks, PII handling, and governance best practicesClear communication skills and the emotional intelligence to influence across business and technologyWhat You'll EnjoyA range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leaveDiscounts and offers on a range of retail favourite stores as well as insurance productsGive back to our communities with payroll giving, donation matching and paid volunteer leaveInvest in your brighter future with ongoing study support and career development programs; andPrioritise your work/life balance with our robust employee assistance program and dedicated employee councilAt Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.
We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.Advertised: 04 Aug 2025 AUS Eastern Standard TimeApplications close: 04 Sep 2025 AUS Eastern Standard TimeDon't see your dream job posted?
No problem, sign up for job alerts and we'll let you know once something becomes available.Brisbane, Sydney or Melbourne | Flexible Hybrid WFHShape integrations across Customer MDM, Kafka, and real-time ecosystemsPartner with marketing, data, and technology teams to transform customer experienceBrisbane, Sydney or Melbourne | Flexible Hybrid WFHShape integrations across Customer MDM, Kafka, and real-time ecosystemsPartner with marketing, data, and technology teams to transform customer experience#J-18808-Ljbffr