Store Manager

2 weeks ago

Melbourne, Victoria, Australia Relier Group Full time

Work with a brand that prioritises internal progression and development
- Lead one of the brands top VIC stores in their stunning new CBD location
- Opportunities to expand your career across the globe

**The Role**

Our client is an iconic Australian Label with stand-alone stores across Australia, the United States, the UK and Europe. They have an incredibly strong track record for internal succession into higher retail and support office roles.

The brand is stocked in the globe's most premium online stores and in a fashion leader known for their original prints and beautifully made luxury pieces.

In this role, you will lead, train, manage, motivate, and develop the store team to achieve sales in line with set targets. You will continue to ensure that the team is creating a lasting client relationship with both new and existing clients, and provide exceptional service levels to ensure that clients enjoy an elevated luxury shopping experience.
- Previous experience as a Store Manager leading teams of 15+
- Luxury experience will be viewed favourably for this position
- Experience in KPI delivery and optimisation across sales, wages, average sale, client spend, stock management and online order management
- Experience in leading a high-performance team
- Results Driven
- Strong Integrity
- An Optimistic Outlook
- Team Oriented Leadership Style
- A strong passion for internal career development
- A clear passion for luxury service and luxury styling

**What we love about this role**
- Various opportunities for professional development and career growth (this role is available due to an internal promotion)
- Generous wardrobe allowance and incentive program
- Potential to travel and work internationally
- Close support and regular training from your leaders
- Above industry average remuneration package

**Key Responsibilities**
- Create an enjoyable working environment that promotes passion, focus, results, and inclusivity
- Analyse the store sales and take necessary action to maximize sales opportunities
- To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager
- Proactively build personal relationships with high-value clients and develop the store team to understand clients' fashion and lifestyle preferences
- To ensure that all team members achieve a superior standard of product knowledge to maximize sales
- Ensure training and development opportunities are offered to all staff members across onboarding, product training, shopping experience training and store presentation standards
- Communicate with your Field Trainer, Line Manager, and other Retail Department leaders to support with the ongoing training and development of the store team
- Prepare, manage and execute the Visual Merchandising launches to ensure that a consistently high standard of Visual Presentation is achieved and reflective of the brand directive
- Ensure client satisfaction is achieved by all team members and that sales & brand expectations are upheld across all business KPIs

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