Full Time Customer Service

2 weeks ago


Melbourne, Victoria, Australia Telstra Full time

Overview
Telstra is hiring
Our MELBOURNE ICON store is seeking a Full Time Retail Consultant to join the team in Melbourne.
Working in a Telstra Retail Store offers an opportunity for tech-curious problem solvers to build a meaningful career within a market leader.
It's a target-driven environment, focused on staying up-to-date with the latest tech and gadgets to help customers get connected faster, better and smarter.
What you'll do
Showcase your X-factor and stay continually trained on the latest cutting-edge tech and gadgets
Provide consultative service and solutions to customers
Engage with customers to understand needs and develop customised solutions
Support sales targets and contribute to achieving KPIs
About you
Able to easily connect with a variety of new and existing customers
Capable of developing customised solutions for customers
Driven to reach (and exceed) sales targets and KPIs
Hungry to learn and grow within the role (and beyond)
Experience in a customer-facing role
Thrives in a fast-paced, busy retail environment while delivering excellent customer service
What we offer
Team performance-related commission, with your first 2 months guaranteed
30% off Telstra services
Continuous training from management to grow your skills
Exclusive discounts and offers across 240 brands and partners
16 weeks paid parental leave for primary and secondary carers
Employment details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Retail
Industries: Retail Appliances, Electrical, and Electronic Equipment
Other notes: Referrals increase your chances of interviewing at Telstra.
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