Receipt & Distribution Specialist

2 weeks ago

Sydney, New South Wales, Australia Jpmorganchase Full time

Document & Business Solutions is the company's primary office-based services provider for the firm, globally, operating across Asia Pacific, Europe, Middle East, Africa, Latin America, and North America in more than 50 cities. Document & Business Solutions is responsible for providing vital products and services, including but not limited to, creative & design, document creation/print/copy, mail distribution, messenger, courier, and fulfillment scanning and archiving. Additionally, Document & Business Solutions manages a suite of products, including, SmartPrint (floor printers), mail digitization and online service platform.

**Responsibilities**:

- Sort and distribute mail, packages and other correspondence for employees and departments.
- Process outgoing shipments.
- Collaborate with courier companies and postal agency as needed
- Perform administrative tasks including reporting as required.
- Familiarize with mailroom equipment and processes for added advantage.
- Manage inventory effectively.
- Identify non-compliant activities, resolve discrepancies and escalate as appropriate.
- Manage mailroom counter operations Other duties as assigned.
- Operate functional equipment; including printing, scanning, and other equipment, as applicable.

**Required qualifications, capabilities, and skills**:

- Good customer service skills, attentiveness, able to interact positively and pleasantly.
- Self-motivated with proven ability to learn and to seek and participate in cross training opportunities
- Ability to follow directions, show initiative, work and perform duties under mínimal supervision, and follow through on tasks.
- Strong priority management, multi-tasking, and organizational skills.
- High degree of self-motivation with excellent attention to detail
- Basic understanding of risk and control for the activities responsible.
- Must be comfortable with and have a solid understanding of basic business technology.
- Able to work productively in a fast-paced team environment.
- Good oral and written communication skills.
- Ability to perform with ambiguous and/or changing direction.

**Preferred qualifications, capabilities, and skills**:

- At least a high school diploma or equivalent work experience related in digital imaging in a bank environment.
- Good oral and written communication skills.
- Communicates in clear and timely ways; adjusts communication style to different audiences and seeks diverse perspectives.
- Ability to learn processes and technology quickly.
- Basic understanding of risk and control for the activities responsible.
- Prior experience in a production environment preferred.

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