Assistant Commissioner, Service Delivery

2 days ago

Canberra, ACT, Australia Australian Taxation Office Full time

Various business lines across Service Delivery Group
- Various locations in ACT, NSW, QLD, SA, TAS, VIC & WA
- Ongoing/non-ongoing, full-time/part-time

We are seeking experienced leaders with a strong record of achievement in client service to join our Service Delivery executive team in making a difference for the Australian community.

As an **Assistant Commissioner **in **Service Delivery**, you'll have a strong client focus and collaborate effectively with internal and external stakeholders to ensure future client interactions are connected and aligned across the ATO. You will lead large and diverse teams, focussing on adding value to transform and improve the overall client experience.

You may be responsible for driving innovative client focused transformations; leading the design and development of long-term strategies; leading large organisation programs of work; leading large teams of staff delivering exceptional service to the community; and identifying opportunities to change the way we work to improve the experience for clients with the tax, super and business registration systems.

You'll be responsible for developing strategic responses to meet the needs of different client segments and contribute to the design and delivery of integrated, contemporary and innovative solutions ensuring they are fit for purpose.

There are a range of diverse and rewarding senior leadership roles in the following Service Delivery business areas:
**Australian Business Registry Services**
Our role is to deliver business registry services and interactions such as ABN registrations, Director ID and under delegation from ASIC: company and business name registrations.

We are specifically seeking a highly motivated leader located in Traralgon to lead our companies registration operations. To excel in this role, you will have experience at leading a large team in an operations environment to deliver exceptional service to clients in a resource constrained environment.

**Client Account Services**
In Client Account Services the work we do is central to the administration of Australia's tax and superannuation systems. We are focused on transforming our customers' experiences by providing tailored services and communications. We are the primary frontline service point for clients engaging in the tax and super systems.

**Lodge and Pay**
In Lodge and Pay our focus is on making it easy for clients to meet (and hard for them not to meet) their lodgment and payment obligations now and into the future. We aspire to get it right for our clients, every time and our operating model enhances our whole-of-client approach to ensure we are well placed to take the right action, on the right client, at the right time.

**Strategy and Support**
In Strategy and Support we manage key support functions for Service Delivery and the ATO. We are a valued and trusted partner to the other business areas in Service Delivery and we work with them collaboratively to achieve business outcomes.

We are seeking a highly motivated senior leader to lead our recruitment and workforce supply, staff training and development, knowledge and content management, and quality and assurance functions for Service Delivery.

We have offices across the country and this role may be offered on an ongoing or non-ongoing basis in any of the following locations**:Adelaide, Albury, Box Hill, Brisbane CBD, Canberra, Dandenong, Geelong, Gosford, Hobart, Melbourne CBD, Moonee Ponds, Newcastle, Parramatta, Penrith, Perth, Townsville, Traralgon, Upper Mount Gravatt or Wollongong.

  • Assistant Commissioner

    6 days ago

    Canberra, ACT, Australia Hudson Australia Full time

    As an Assistant Commissioner you will be responsible for driving capability at the strategic level and developing collaborative external relationships to enhance the AFP's outcomes and reputation. You will be flexible and agile to achieve organisational objectives in an environment of ongoing change.**JOIN OUR TEAM**:The Australian Federal Police (AFP) is a...

  • Executive Officer To Assistant Commissioner

    5 days ago

    Canberra, ACT, Australia Act Government Full time

    This position provides a valuable opportunity to be at the forefront of supporting the delivery of emergency management services to the ACT community. The position will suit an enthusiastic, highly professional person who enjoys the challenge of working in a highly dynamic and rewarding industry.Under the general direction of both Assistant Commissioner's,...

  • Defence And Veterans' Services Commissioner

    1 day ago

    Canberra, ACT, Australia Department Of The Prime Minister And Cabinet Full time

    OverviewThe Australian Government invites applications from outstanding and suitably qualified leaders to be considered for appointment as the inaugural Defence and Veterans' Service Commissioner.The Commission is a new, Non-corporate Commonwealth entity created in response to a key recommendation of the Royal Commission into Defence and Veteran Suicide. The...

  • Defence and Veterans' Services Commissioner

    3 days ago

    Canberra, ACT, Australia Department of the Prime Minister and Cabinet Full time

    OverviewThe Australian Government invites applications from outstanding and suitably qualified leaders to be considered for appointment as the inaugural Defence and Veterans' Service Commissioner.The Commission is a new, Non-corporate Commonwealth entity created in response to a key recommendation of the Royal Commission into Defence and Veteran Suicide. The...

  • Defence and Veterans' Services Commissioner

    3 days ago

    Canberra, ACT, Australia Department of the Prime Minister and Cabinet Full time

    OverviewThe Australian Government invites applications from outstanding and suitably qualified leaders to be considered for appointment as the inaugural Defence and Veterans' Service Commissioner.The Commission is a new, Non-corporate Commonwealth entity created in response to a key recommendation of the Royal Commission into Defence and Veteran Suicide. The...

  • Assistant Commissioner, Smarter Data

    6 days ago

    Canberra, ACT, Australia Australian Taxation Office Full time

    Smarter Data Program, Smarter Data- Various locations in ACT, NSW, QLD, SA, VIC or WA- Ongoing/non-ongoing, full-time/part-time, $245,944 to $283,786 total remunerationWe are seeking an experienced and influential data and analytics leader for an **Assistant Commissioner** role in the ATO's Smarter Data business line. As a senior member of the Smarter Data...

  • Assistant Commissioner, Revenue Analysis

    5 days ago

    Canberra, ACT, Australia Australian Taxation Office Full time

    Policy, Analysis and Legislation, Revenue Analysis- Canberra- Ongoing/non-ongoing, full-time/part-time, $265,501 to $306,353 total remunerationWe are seeking an experienced and highly respected senior leader with a mix of tax policy, data, economic, financial and/or government relations skills to take on the role of Assistant Commissioner, Revenue...

  • Australian Electoral Commissioner

    1 week ago

    Canberra, ACT, Australia Department of Finance Full time $104,000 - $130,878 per year

    ABOUT THE POSITION AND ORGANISATIONThe Electoral Commissioner serves as the Chief Executive Officer (CEO) of the Australian Electoral Commission (AEC) and is the agency head and Accountable Authority of that statutory agency. The AEC is a non-corporate Commonwealth entity under the Public Governance Performance and Accountability Act 2013 (PGPA Act) and an...

  • Australian Electoral Commissioner

    4 days ago

    Canberra, ACT, Australia Australian Government Department of Finance Full time

    OverviewThe Electoral Commissioner serves as the Chief Executive Officer (CEO) of the Australian Electoral Commission (AEC) and is the agency head and Accountable Authority of that statutory agency. The AEC is a non-corporate Commonwealth entity under the Public Governance Performance and Accountability Act 2013 (PGPA Act) and an independent statutory agency...

  • Australian Electoral Commissioner

    5 days ago

    Canberra, ACT, Australia Australian Government Department of Finance Full time

    OverviewThe Electoral Commissioner serves as the Chief Executive Officer (CEO) of the Australian Electoral Commission (AEC) and is the agency head and Accountable Authority of that statutory agency. The AEC is a non-corporate Commonwealth entity under the Public Governance Performance and Accountability Act 2013 (PGPA Act) and an independent statutory agency...