Product Specialist

Support the design, development, and delivery of seat ancillary strategies to enhance customer experience and drive revenue growth
- Produce comprehensive reports with recommendations, and translate complex data into practical, actionable insights
- Work closely with a variety of stakeholders to optimise seat ancillary product performance and commercial outcomes
- Permanent role based at our head office in Mascot

Today, we're busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We're constantly evolving, and this means the opportunities for our people are endless. In every role there's the opportunity to embrace personal development and career growth, ownership of projects, and the ability to make an impact.

This role offers a unique opportunity to directly influence a product portfolio, combining analytical insight, creativity, and stakeholder management to elevate our seat ancillary offerings and maximise customer impact. If you're passionate about driving innovation and growth in a dynamic airline environment, we'd love to hear from you.

What you'll bring to the role:

- 3+ years' experience, ideally with product management, strategy or commercial background within a large, complex organisation
- Customer-focused product management skills to effectively gather, document and lead product delivery requirements
- Advanced analytical skills with a talent for translating complex data into clear, actionable insights and strategic recommendations
- Strong commercial acumen, with a deep understanding of how strategy, finance, technology and business interrelate
- Confident communicator with exceptional stakeholder management skills, effectively influencing and achieving commercial outcomes
- Ability to work under pressure and manage changing projects and priorities
- Drive to operate autonomously and take initiative, but also thrive in a high performing, collaborative team environment, to help shape and deliver the product strategy and roadmap

Why Qantas

You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions; the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.

We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts on shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices, and professional memberships.

We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Be a part of something special and play your part in the Qantas story - get in touch today.

Applications Close: Monday 28th July 2025

About us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic and international services.