Converged Network Technician Ffs

2 days ago

Gold Coast, Queensland, Australia Queensland Government Full time

**Key Responsibilities**:
Provide high level technical knowledge advice and skills in both the analysis of converged network systems and the design and management of complex system integrations. This includes the formulation, design and provision of appropriate solutions, improvements and technical design documents for use in complex and clinical installations.
Lead 2nd level support resolution, advising on direction and instigating alternative courses of action when deemed appropriate.
Document and maintain the converged network infrastructure within the Digital Partnership Team encompassing touch points across all connected systems including unified communications infrastructure.
You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience. Within the context of the responsibilities described above under 'Key Responsibilities', the ideal applicant will be someone who can demonstrate the following:
Demonstrated skills in the analysis and problem solving of converged network issues and the formulation, design and provision of appropriate solutions and improvements, including the recommendation, documentation and implementation of ICT changes. (SFIA: TECH Level 5, EMRG Level 4, NTPL Level 5 )
Demonstrated ability to lead a team of technical staff to achieve and exceed defined service levels, incorporating training and staff development opportunities. (NHS: Drive for Results, SFIA: ITMG Level 5)
Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise and influence others on behalf of the unit, working collaboratively with people to reach a desirable outcome. (NHS: Effective and strategic influencing)
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes
Competitive salaries
12.75% superannuation
17.5% leave loading
Employee wellbeing
38 hour full time work week
Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
Career progression with more than 300 diverse career pathways and career support to take you further
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
Ready to apply?
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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