Risk And Compliance Manager

**Job no**: 499597

**Work type**: full time

**Location**: Sydney

**Categories**: Compliance and Risk

Doctors Health Fund is an award-winning leading provider of private health insurance to Doctors throughout Australia. As a part of the Avant Mutual Group, we look after the needs of over 50,000 health care practitioners, students and their families.

**About the Role**

This role provides 1st Line of Defence Risk Manager capability for business lines to provide operational risk and control assessment expertise. It also has responsibility for overseeing the Compliance functions of Doctors' Health Fund (DHF).

The role is responsible for championing sound risk management practices in line with the Avant Operational Risk Framework, including leading the business in identification of operational risks and controls, identifying areas for key controls improvement in a way that improves business efficiency, effectiveness and deliver on business objectives.

**Key Challenges**:

- Support DHF to ensure compliance with its policies, procedures and regulatory obligations
- Gain a thorough understanding of the business line, risks in key processes and risks in change, and management of environment risks
- Assist in ongoing implementation of sound risk management practices and controls whilst remaining pragmatic and commercial in how these are designed and implemented
- Effectively engage stakeholders at different levels of the organisation to embed risk culture, processes and disciplines
- Ability to proactively manage in a fast-paced / change environment.

**Key responsibilities**
- Implement and maintain the guidelines, specifications, and processes for the execution of the Operational Risk Management Framework.
- Own and manage operational risks within the business on a daily basis, including defining risk appetite and tolerances across key operational risks.
- Own and manage the business line Compliance framework. This includes implementing processes and procedures designed to ensure compliance obligations are met
- Attend to the Compliance reporting including Complaints reporting in line with internal and external reporting obligations.
- Own and manage the business line incident management process - including understand the commercial and risk & compliance implications of risk incidents arising in the business line, and ensuring compliance with the Avant incident management and reporting framework.
- Ensuring risk treatment plans are adequately constructed, and implemented on a timely basis
- Coordinate and complete risk profile reviews, including review of specific business risk assessment scenarios.
- Develop and coach business line team members in relation to contemporary Risk Management techniques based around ISO 31000 and the Avant Group Risk Management Framework.
- Work closely with the Avant Group 2nd Line of Defence Risk and Compliance teams, to ensure consistently effective business risk management outcomes, and contributing to the ongoing enhancement of Risk Management practices and outcomes within the Avant Mutual Group.

**To be successful you will have**:

- 5 years plus financial services (preferably Insurance) experience
- Risk Management experience Advisor or Manager level within a business line (ie 1st Line Risk experience)
- Relevant tertiary qualifications in Business, Commerce, Finance, Law or an associated discipline
- Highly developed influencing
- Executive level stakeholder management experience
- Change management
- Financial acumen
- Commercial thinking
- Excellent written and verbal communication
- Analytical and reasoning
- Ability to work independently
- Project and time management
- Intermediate Excel, Word and PowerPoint

**Why work at the Doctor's Health Fund?**

Our people and our culture are at the centre of everything we do at Doctors' Health Fund. By working here, you'll be part of a dedicated, thriving, inclusive and supportive team environment that champions values of purpose, trust, passion and courage every single day.

The agile environment in which Doctors' Health Fund operates allows for everyone to make a difference and be involved in any projects or initiatives, where your contribution and ideas are respected and valued. We take your career seriously and provide a safe learning environment and opportunities for professional development and to succeed in your long-term career goals.

Together with a comprehensive induction program to kick-start your career at Doctors' Health Fund, here are some of the great benefits available to you:

- Established flexible working arrangements, promoting a genuine work-life balance.
- Open to part-time, job sharing and School based hours, and University Graduates.
- Sydney CBD location with incredible Darling Harbour views right from your desk
- Automatic eligibility to become a member of Doctors' Health Fund, with a 25% discount off your health insurance
- Free salary continuance insurance and free travel insurance