Policy Officer

Policy Officer
Join Canteen and help change the lives of young people impacted by Cancer.
Bring your project skills to a leading not-for-profit and love what you do
Flexible location (hybrid role).
Maximum term, Part time role - 0.6FTE for 18 months.
$90,000 + super and benefits.
Our commitment
Cancer doesn't discriminate and neither do we. Canteen welcomes people with diverse sexualities, gender identities and intersex variations and from all cultures, backgrounds and abilities. We believe that diversity in all its forms is a strength and are committed to working towards being an organisation that is inclusive of all individuals, so we can create a more vibrant and innovative culture. Canteen acknowledges Aboriginal and Torres Strait Islander peoples as sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Canteen is committed to the safety and wellbeing of children and people of all ages.
About us
Canteen is all about supporting young people and their families affected by cancer. Founded by young cancer patients, we offer programs and resources that truly make a difference for 12-25 year-olds facing their own diagnosis, supporting a loved one, or grieving. Together, we believe our team can create real change
We are now seeking a Policy Officer, who will play a pivotal role in supporting Canteen with various quality and continuous improvement related projects and initiatives. Working collaboratively across the national services team, you will apply your specialist skills and knowledge in research, policy development and implementation to influence positive change and improvement of the service user experience.
This role offers a unique opportunity to make a real impact within the not-for-profit AYA oncology support services sector and be part of an organisation that values innovation, collaboration, and continuous improvement.
About our benefits
We connect, we empower, we challenge, and we are real. These values ground the way we work at Canteen, and underpin a culture that brings people together in an inspiring and positive way. Find out more on our LinkedIn Life Page.
Base Salary + Superannuation + Not-For-Profit Salary Packaging (up to $18,550 of your salary tax-free).
5 Weeks Annual Leave (FTE) + 17.5% leave loading + pay during our annual office closure week.
Early access to long service leave
Learning & Development opportunities.
About our role
You will be responsible for reviewing, researching, developing, implementing and evaluating operational policy across Canteen psychosocial services and programs and providing vital administrative and operational support to ensure the successful delivery of projects.
Key to this role will be utilising your ability to interpret and apply legislation in the preparation of best-practice policy operational policy and guidance documents.
The role demands experience in all facets of project management, including high level stakeholder engagement, preparation reports, briefings, meeting minutes as well as policy materials, co-coordinating stakeholder activities and maintaining project documentation.
Additionally, this role requires you to be proactive, an analytical and creative thinker and be able to work independently on delivering high quality project outputs on time and to budget.
About You
Relevant tertiary qualification (certificate, diploma or degree) in fields such as public policy social work, public health/health promotion (desirable).
At least 3 years of experience working within a policy officer role or demonstrated experience of contributing to policy project work (within a related role). Demonstrated experience contributing to organisational accreditation processes and/or working in diversity, equity, and inclusion roles is also desirable.
Sound analytical, research and problem-solving skills, with the ability to interpret legislation and apply it to operational policies and procedures.
Excellent relationship management, stakeholder engagement and influencing skills and demonstrated experience in building collaborative relationships with a diverse range of internal and external stakeholders.
A proactive and positive attitude with a willingness to learn and take on new challenges.
Warm, compassionate, and friendly approach to supporting our young people
Applications close on
5 September 2025
. If you're passionate about what you do and are ready to make a difference, apply now. We'll review applications regularly. Only those selected for an interview will be contacted.
Employment Expectations
To ensure an ongoing commitment to the success of Canteen, all applications must be able to:
Successfully complete and maintain a current National Police Check and Working with Child Check relevant to the individual's state jurisdiction.
Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen's stakeholders.
Provide at least two direct referees to ensure a successful reference check is completed.
Provide relevant copies of professional qualification/s stated on the application.