Gentle Monster

**ABOUT IICOMBINED**

Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS and the dessert brand NUDAKE. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.

GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements.
With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.

TAMBURINS is a perfume brand that explores undefined territories of beauty.
TAMBURINS merges storytelling inspired by scattered scenes of the world with sophisticated and delicate perfumery techniques to capture the essence of true fragrance. TAMBURINS is a brand dedicated to sensory communication beyond customary experience through content that reinterprets various artistic elements, including objects, paintings, and performances, within a narrative-driven, exhibition-style space.

NUDAKE is an F&B brand that redefines dessert culture with its 'Make New Fantasy' ethos.
It creates novel desserts by integrating elements of fashion and art, transporting consumers to a new fantasy. By experimenting with and creating content that diverges from conventional processes and norms, NUDAKE delivers a message to consumers beyond the F&B experience.

**ABOUT GENTLE MONSTER**

**Our first Sydney CBD store opened in David Jones Castlereagh street October 2023 and we are currently looking for 01 experienced leader and 02 Full time members to join us in this amazing journey**

**1.FULL TIME POSITION**

**About the role**

The Sales Associate is responsible for driving sales and providing exceptional customer service. We seek a passionate and self-motivated individual with an appreciation and understanding of fashion and individuality.

**Key accountabilities**
- Actively engage with customers by identifying needs, relaying product and brand information, and providing prompt assistance.
- Support an environment of teamwork, trust, and collaboration with peers, supervisors, and clientele.
- Demonstrate adaptability and flexibility to changes to meet the needs of the business
- Actively participate in merchandising projects (i.e., daily stock maintenance, floor change, inventory)
- Complete daily operational tasks including maintenance of sales floor, stock areas.
- Assist Store Management and colleagues with driving store initiatives.
- Demonstrates professional appearance and conduct; upholds the brand style and dress code.
- Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures.

**Required Skills & Experience**
- Team Player.
- A strong commitment to customer service and teamwork.
- Excellent communication and interpersonal skills
- Excellent brand and product knowledge.
- Strong attention to detail and organizational skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
- Experience in Luxury Retail/ Fashion / Eyewear is a plus

**2. MANAGEMENT POSITION**

**Calling out to Management Leaders in Sydney**

Are you a dynamic, forward-thinking leader with a passion for innovation and creativity? Gentle Monster, renowned for its bold designs and cutting-edge fashion, is seeking a strategic management professional to join our team. In this role, you will lead with purpose, drive growth, and inspire a culture of excellence within one of the world's most visionary eyewear brands.

**About the role**

Drive the business to achieve maximum sales, productivity and profit goals through customer service, operational excellence, leadership, and communication, while supporting the Vision of Gentle Monster. This role is predominantly on the sales floor providing service, interacting with customers and associates.

**Customer Experience**
- Ensure store standards both back and front of house meet luxury retail service standards
- Lead the team in executing an exceptional customer service experience and creating memorable moments by exceeding their expectations; building long term customer relationships
- Ensure both exceptional personal and technical product service is consistently delivered

**Sales/ Revenue Management**
- Drive and maximise sales performance of the team to achieve and exceed sales budget objectives while ensuring operational integrity and monitoring monthly profitability.
- Demonstrate sales leadership by playing an active customer facing role on the sales floor through customer engagement.
- Communicates company set KPI's for all quantitative and qualitative metrics; identifies and implements strategies to ensure performanc