Service Technician

**About Woolworths Group**

Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand's largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.

**Refrigeration/HVAC Service Technician
- Be exposed to the latest technologies, support and training
- Based around Perth
- Attractive remuneration package
- Permanent full-time role

**About Us
Founded in 1924, Woolworths Group is Australia's largest retailer with more than 3,500 stores across Australia and New Zealand that span food, drinks, general merchandise, and hotels. The Woolworths Group is a proud, home-grown Australian business, employer of more than 205,000 people and a committed business partner of many thousand local farmers, producers, and manufacturers.

The Woolworths Facilities Management Service team operates around the country to support our stores, including performing day to day service and maintenance efficiently and with minimum disruption to our stores and customers.

At Woolworths, we strive to be at the forefront of refrigeration technologies and have stores that will utilise trans-critical/cascade CO2 refrigeration systems on RDM, Danfoss, Dixell iPro and Emerson Controllers. This role will provide exposure to the latest supermarket HVAC & refrigeration systems and provide opportunities to further develop your skills. We also provide our team members with the latest product training via our relationships with industry-leading partners.

**The Role
As a Service Technician, you will ensure facilities management services to our customers are at the highest levels and ensure we operate as a Proactive, Responsive and Efficient service model, whilst building relationships across the business. Our Service Technicians work with us on a permanent full-time basis and across designated areas in a reactive and proactive maintenance capacity.

In the role, your responsibilities will be:

- Visiting various stores to perform troubleshooting, identifying issues and servicing equipment
- Delivering preventative maintenance works aligning with our planned schedules
- Reviewing tasks to be completed
- Completing associated paperwork
- Monitoring replacement spare part inventory
- Liaising with our technical team on the status of tasks
- Developing relationships with our facilities management, support and technical teams, store managers and teams and our call support centre team

You'll be joining a close-knit and supportive team who are team players. You'll be backed by mentoring, walkthroughs with more experienced technicians and ongoing support. Joining the Woolworths Service Technician team isn't just a job, it's an investment in your career and we're keen to see you grow and be at your best.

**Who we're looking for
We're looking for someone who is passionate about going the extra mile for our stores and customers. Bring with you your existing HVAC/refrigeration know-how, a keen attitude and it will be valued and built upon
- Qualifications/experience in HVAC & Refrigeration
- Experience within the commercial refrigeration/air conditioning service and installation industry, with commercial supermarket experience a plus
- An ArcTick Refrigerant Handling Licence & Restricted Electrical Workers Licence
- Flexibility to travel to various sites and to be on call as required (rostered system)
- A solutions mindset and the ability to think outside the box
- A team oriented approach
- An ability to self manage tasks
- A good level of computer literacy (Google suite of Apps an advantage)

**Why you'll love it here
In addition to this exciting role, these are some of the benefits we offer:

- An attractive remuneration package including base + super + pre paid overtime + tool of trade vehicle.
- Team member discounts at all of Woolworths businesses
- The opportunity to collaborate with some of the brightest and best minds in Australia across our brands
- Flexible work arrangements
- An exciting career - as our business grows, so do the opportunities for our people

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group con