Transcriber

2 weeks ago

Canberra, ACT, Australia Epiq Systems, Inc. Full time

It's fun to work at a company where people truly believe in what they are doing

**Job Summary**:
**Essential Job Responsibilities**
- Produce high quality transcript in accordance with delivery deadlines
- Proofread all transcripts prior to submission
- Utilize all available supporting information to ensure accurate transcription
- Ensure glossaries are kept up to date
- Undertake cross-training on a variety of jurisdictions as directed by the business
- Maintain familiarity with various audio playback platforms such as Liberty, FTR, VIQ
- Maintain familiarity with all production tools (TOPS/macros, etc.)
- Maintain productivity levels as directed by the business
- Maintain close communication with other transcribers and Transcript Manager/Coordinator
- Maintain close communication with Monitoring team, providing constructive feedback on audio quality/logs when necessary
- Action any feedback provided by the QA Lead Analyst or Transcript Manager in relation to quality or productivity
- Participate in ad-hoc projects
- Partake in periodic performance reviews with Transcript Manager
- Partake in annual security and compliance training
- Ability to work outside standard business hours if required
- Ensure communications are clear, concise, and in line with business requirements
- Foster and promote a safe and healthy work environment, maintaining safe work practices at all times, and to work within and comply with Company safety policies and procedures

**Qualifications & Characteristics**
- Typing speed minimum of 75 wpm
- Excellent English vocabulary and grammar skills
- Good general and local knowledge
- Exceptional hearing and comprehension
- Computer literate
- Collaborative team member
- Flexibility and responsiveness
- Attention to detail
- High school graduate
- Six months to one year basic office administration

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

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