Relief Team Leader

3 days ago

Sydney, New South Wales, Australia Bankstown Sports Full time

Club Attendant - Relief Team Leader
Baulkham Hills Sports
About Us

Baulkham Hills Sports Club is one of six clubs owned and operated by Bankstown Sports. This re-developed community club is considered by many to be the latest hidden jewel nestled in the beautiful leafy hills area.

There is no better place to work then part of the Bankstown Sports Club family at Baulkham Hills. With a large network of Clubs across Sydney, there is no shortage of opportunity for development.

About the Role

**Key responsibilities include**:

- Greeting all customers and projecting a positive, motivated and friendly image to guests and staff
- Bar and Tray service
- Ensuring smooth operation of the gaming floor
- Conduct opening & closing procedures
- Supervise both front and back of house areas to ensure optimal functionality
- Delegate work tasks and monitor staff performance
- Assisting with all customer enquiries, or requests regarding products and services
- Providing efficient and accurate service of food & beverage items to customers in bar areas and/or functions
- Cash handling
- Providing a hygienic environment by assisting in general cleaning duties to maintain an orderly and tidy venue

**Essential experience**:

- Experience working in a similar environment
- Knowledge of responsible service of alcoholic and non-alcoholic beverages
- Knowledge of responsible conduct of gaming
- Exceptional communication and customer service skills
- Leadership skills
- Ability to create and maintain relationships
- Ability to work independently or as a part of a team
- Commitment to a 24-hour rotating roster across days, nights, weekends and public holidays
- Rights to work in Australia

About the Benefits
- Career development - we love to promote internally and between clubs
- Training - ongoing training opportunities are provided
- Parking - free, secure and underground car parking (plus a discount on car washes)
- Health & Wellbeing Program
- Rewards & Recognition - you'll have access to generous rewards and recognition program

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