Customer Experience Team Member

7 days ago

Perth, Western Australia Hudson Australia Full time

Our client, in the safety equipment testing company seeks a **Customer Experience Team Member** to be based in their office in the inner suburbs of Perth.
- **Permanent full-time role with great remuneration.**:

- **Work with a collaborative close knit, small team**:

- **Learning and development opportunity**:

- **Work hours are 7.00am - 3.00pm**

**About the role**:
The purpose of a Customer Experience Team Member is to understand the specific needs of each

customer, resolve concerns promptly, and ensure they experience excellent customer service. With a focus on effective communication, active listening and a dedication to continuous improvement, this role aims to elevate the overall customer experience and foster enduring relationships.

**Key Responsibilities**:
In this role, you'll be responsible for:

- Answering incoming calls and promptly resolving customer inquiries
- Providing solutions to customers with a focus on one-stop service
- Conducting customer call-backs and managing communications.
- Providing technical support for Testing and Tagging Services products
- Communicate with customers regarding their Calibration/Repairs
- Follow up students for outstanding testers needs.
- Managing customer accounts and ensuring satisfaction
- Proactively addressing any customer concerns or issues
- Attending meetings and contributing to team initiatives

**About You**:

- Previous experience in customer service or a related field is preferred.
- Knowledge of technical support and customer relationship management systems is a bonus.
- Strong communication and interpersonal skills.
- Ability to prioritise tasks and manage time effectively.
- A solutions-focused mindset with a passion for process improvement

**Why work for our client**:

- Competitive salary package
- Opportunities for professional growth and development
- Supportive team environment with a focus on collaboration and innovation
- Flexible work hours and a positive work-life balance

  • Customer Experience Team Members Wanted

    7 days ago

    Perth, Western Australia beBeeCustomerService Full time $45,000 - $57,000

    We are seeking enthusiastic team members to deliver exceptional customer experiences and maintain a positive dining environment.The successful candidate will play a key role in delivering excellent service standards and contributing to the success of our business.Key responsibilities include:Providing outstanding customer servicePreparing and serving food...

  • Team Member

    2 weeks ago

    Perth, Western Australia beBeeLeadership Full time $45,000 - $75,000

    Job OverviewWe are seeking an experienced team member to join our crew. As a seasoned professional, you will bring strong service skills and leadership potential to the table.This role is perfect for someone who is passionate about great food, great service, and great vibes.You will be leading by example, setting the pace, and supporting your...

  • Team Member

    1 week ago

    Perth, Western Australia beBeeCustomer Full time $45,000 - $60,000

    Key to our success is the passion and dedication of our team members. We're looking for someone who shares our commitment to delivering exceptional customer experiences.About the RoleTo be successful in this role, you'll need to have excellent communication skills and a friendly demeanor.You'll work closely with the Store Manager to maintain store...

  • Team Member

    1 week ago

    Perth, Western Australia beBeeCustomer Full time $40,000 - $55,000

    Job TitleThe Role: Customer Experience AmbassadorWe are seeking a talented individual to join our team as a Customer Experience Ambassador. As a valued member of our team, you will be responsible for creating memorable and fun experiences for every customer who walks through our doors.Your key responsibilities will include:Maintaining a high level of product...

  • Sales Team Member

    1 week ago

    Perth, Western Australia beBeeExcellence Full time $55,000 - $70,000

    Experience the Thrill of Sales ExcellenceAward-winning brand seeks vibrant and ambitious retail professionals to elevate customer connections and drive sales growth in our Karrinyup store.This dynamic role requires a versatile team player who can deliver exceptional brand experiences while fostering genuine relationships with customers and colleagues...

  • Store Team Member

    3 days ago

    Perth, Western Australia beBeeCustomer Full time $40,000 - $55,000

    Store Team Member: Delivering Excellent Customer Experiences\We are seeking a motivated and customer-focused Store Team Member to play a key role in maintaining a safe, seamless, and positive shopping environment.\The ideal candidate will have a strong commitment to delivering great customer experiences with enthusiasm, energy, and pace. They will also...

  • Store Team Member

    1 week ago

    Perth, Western Australia beBeeCustomerExperience Full time $45,000 - $65,000

    Job OpportunityWe are seeking a diligent Store Team Member to join our team. As a key member of our store staff, you will play a vital role in ensuring customers have a positive and safe shopping experience.About the RoleThis is a dynamic and fun role that involves working in various settings, including in-store and delivering to customers' doors. You will...

  • Retail Team Member

    1 week ago

    Perth, Western Australia beBeeCustomer Full time $56,000 - $79,000

    Be a part of the excitement at Krispy Kreme. Every day, our retail team members play a vital role in bringing joy to our customers.As a member of our retail team, your key responsibilities will include:Serving our customers with a smile and making them feel welcomeSelling our unique doughnuts and other productsPreparing delicious coffee and drinks to satisfy...

  • Store Experience Team Member

    5 days ago

    Perth, Western Australia beBeeRetail Full time $63,000 - $77,000

    Our Store Experience Team MemberAs a valued member of our store team, you will play a key role in delivering exceptional customer experiences and contributing to the success of our business.We are looking for friendly, enthusiastic, and dedicated individuals who are passionate about providing outstanding service and care. You will be responsible for creating...

  • Retail Support Specialist

    2 weeks ago

    Perth, Western Australia beBeeTeam Member Full time $40,000 - $60,000

    Job OpportunityWe are seeking a skilled and enthusiastic individual to join our team as a key contributor in assisting customers, maintaining store operations, and promoting products and services.Key ResponsibilitiesProviding exceptional customer service with a friendly and approachable manner.Working collaboratively as part of a team, supporting and...