Complex Care Co-Ord

**Date**:20 Jan 2025

**Location**: BANYO, QLD, AU, 4014

**Company**:Silver Chain Group Limited

**Complex Care Co-ordinator - Practice Nurse**
- Unique autonomous primary care opportunity
- Competitive Salary - $54.82 per hour
- Permanent part-time or full-time option available
- Brisbane North/ Caboolture /Bribie Island Regions
- Monday - Friday NO WEEKEND WORK

This role is part of a team that will provide Care Coordination, System Navigation, and Case Management for those people living with COPD or CHF or those conditions that lead to presentations for debility needs resulting in multiple admissions to hospital. This primary care-based role will act as the chain linking the multiple parts of the health system from a client's perspective and will be a consistent contact point along their journey. The role will also involve a component of direct care clinical assessment and intervention aimed at preventing unplanned or inappropriate admission to hospital.

Hours of work will be between 08:00am - 5:30pm Monday to Friday (No Weekends or Public Holidays).

**The Opportunity**

Silverchain are seeking experienced Registered Nurses for the Brisbane North, Caboolture and Bribie Island regions who will be responsible for Primary Care based (situated in GP Practices) care coordination, system navigation, case management and health coaching services to people living with:

- COPD or
- CHF or
- those conditions that lead to presentations for debility eg. dementia and falls

Through individualised care plans, referral and navigation across multi-disciplinary providers, and supporting self-management principles the primary objective of the role is to improve the health outcomes and patient experiences within this cohort by building on and enhancing existing programs and pathways which manage chronic and complex conditions, and in turn reducing emergency department presentations and hospital admissions.

**About You**
- Relevant qualification in Nursing (Registered Nurse) with demonstrated experience in field of expertise
- Experience in delivering chronic condition management, health care navigation, health coaching and the principles of health literacy
- Experience in General Practice Nursing
- Well-developed communication (verbal, written and listening) skills and the ability to engage effectively with a wide range of stakeholders
- Demonstrated ability to provide education, support and coaching to clients and their carers

As a values-based organisation, you will demonstrate person centred, empathetic and flexible approaches in all interactions with clients, carers and other health providers

Based on Silver Chain Group Policy and Government Directions, you will be required to provide evidence of vaccination against COVID-19 including booster, or evidence of a medical exemption in order to commence employment with Silverchain.

**Benefits of working at Silverchain**
- We offer hands on training program, and access to a number of senior staff to provide support and development
- Working as part of a supportive dynamic team
- A highly reputable nationally recognised industry leader
- Competitive rates of pay and the ability to earn up to $18,550 of your annual salary tax free through salary packaging
- Staff are equipped with innovative mobile technology for working in the community
- Mental health support - up to 3 free sessions with a degree-qualified psychologist per year
- Leave loading 1.5%
- Subsidised gym membership - $15 per week to access hundreds of different fitness venues
- Health insurance programmes - 12% discount with HBF

**How to apply**

**About Silver Chain**

Silver Chain is one of Australia's largest not-for-profit health and aged care providers. Over the past year, we have helped more than 100,000 clients confidently live in their homes or communities by providing more than two million hours of care. With a reputation for innovation and leadership that's been built over 120 years, Silver Chain is set for an exciting future - and we'd like you to be a part of it.