Patient Service Assistant

1 week ago

Sydney, New South Wales, Australia Fresenius Medical Care Full time

Key Responsibilities:
Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
Ensures cleanliness and neatness of patient's environment and stock room
Ensures cleaning of the Isolation rooms is done when required.
Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
Serves, distributes and collects patient / visitors meals and refreshments
Arranges patient transport from Dialysis treatment
Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
Monitors consumable stores and orders stock as required
Confirms delivery of stock, checks inventory and documentation
Performs stocktake when requested
Maintains Clinic Manager database
Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
Orders and pack away linen
Assist in the collection of blood samples by pathology lab, help spin blood before collection
Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
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