Property Operations Supervisor

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a **Property Operations Supervisor **for our second residential tower, you will play a pivotal role in setting up the residential rooms, overseeing the day-to-day operations and effective delivery of strategic and functional outcomes for the Property Operations teams. Your primary responsibilities will include supervising a team of handypeople, ensuring adherence to stringent safety standards, maintaining open communication with stakeholders, and driving operational excellence to achieve efficient completion of all required maintenance works.

This is a fantastic opportunity where you will showcase your leadership expertise throughout at The Star Gold Residences.

Please note this is a 12-month maximum-term contract commencing mid-February 2025.

**A few of your responsibilities**:

- Undertake in-room set ups ahead of the opening of our new Residential Tower
- Coordinate resource allocation during each shift, ensuring seamless operations
- Set clear and measurable performance objectives for your team, closely supervising task completion
- Collaborate with other departments, owners, tenants and guests to coordinate seamless operations and address any requests promptly and professionally
- Managing hotel preventive and reactive maintenance needs, including room refresh projects.
- Embrace a hands-on approach, pitching in when needed to maintain the exceptional standards of The Star Gold Coast
- Oversee and maintain the store and inventory of critical parts while effectively managing associated costs.

**What are we looking for**:

- Trade qualifications in Building or Maintenance (essential)
- Experience in a Property Supervisory role, ideally in a fast-paced environment
- Exceptional organisational and time management skills, with the ability to multitask and prioritise effectively
- Strong interpersonal and communication skills, enabling you to liaise effectively with various stakeholders
- Intermediate proficiency in Microsoft Office Suite
- Experience within a Body Corporate environment (highly regarded but not essential)

**About you**:
With your exceptional leadership skills and Property Operations experience, you will take pride in ensuring an organised and professional environment for our team members. Your ability to work collaboratively with a large and diverse team will set our Property Operations team up for success.

Your role will be pivotal in shaping the success of our Property Operations team at The Star. Join us in making a difference.

**What we can offer you**:

- Complimentary meal on site every day including hot meals, sandwich bar and more
- Uniform laundered and ready for you daily on property
- Discounted parking available
- Competitive Hourly rate, plus penalty rates for weekends and public holidays
- Up to 30% discounts across award winning restaurants and accommodation
- Supportive leadership team
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Endless career growth and opportunities to learn and develop your career

**_Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._**

**Our culture**

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = **Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care**.

The Star was awarded **WGEA Employer of Citation for Gender Equality** (2022-24) and has been recognised as a **2024 GOLD Employer **by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

**It's your time to SHINE**

Click on the link below to make your next career move with The Star.