
System Administrator
7 days ago
Global client requires a permanent System Administrator to join a busy team supporting multiple systems.Working within the Service Operations team, the System Administrator will monitor and manager day-to-day operations to ensure all systems, support activities and products are maintained.Responsibilities:Handle complex incident managementMonitor and manage day-to-day service operations to ensure the smooth functioning of systems and processesCoordinate with internal teams and external vendors to manage service requests and ensure adherence to SLAsAnalyse operational data to identify trends, bottlenecks, and areas for improvement in service processesDevelop and maintain operational procedures to enhance efficiency and minimize service disruptionsCollaborate with technical teams to address product-related service issues and recommend improvementsConduct root cause analysis for recurring incidents and work with problem management to implement solutionsEnsure documentation is up to date for all operational processes, incidents, and service management workflowsRequired Skills & Experience:A minimum 2 - 3 years' experience in a System Administrator roleExperience in either Network, Linux or Application/System supportMust have dealt directly with external customers delivering to SLAs.Broad understanding of server systems, Linux commands or network administrationExcellent communication skillsIncident, problem and change managementDavid StretchDivisional Director, ExperisManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability.
Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.Aboriginal and Torres Strait Islander people are encouraged to apply.By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy.
Follow the link to learn more - Pty Ltd is a wholly owned subsidiary of ManpowerGroupState: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q.
State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D.
State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
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