After Hours Operations Consultant

5 days ago

Canberra, ACT, Australia Healthcare Australia Full time

Based in Unley
- Casual shifts working over a 7 day a week rotating roster
- Excellent fast paced team environment

**Full Job Description**

Customer Service stars required in Healthcare Industry rotating through mainly night duty (10pm - 7:30am) and some afternoon shifts on a casual basis.
- Based in Unley
- Working over a 7 day a week rotating roster
- Excellent fast paced team environment

Due to rapid growth, we are seeking team members to join our team and have several casual positions available. We would require a minimum of 22.5 hours Monday
- Sunday. The shifts we have available are across all after hours shifts.

**In this role you will**:

- Ensuring compliance with all legal and statutory requirements.
- Performing ad hoc duties and projects.
- Strong client service and relationship management skills.
- Exceptional written and verbal communication skills.
- Ability to work autonomously, as well as part of a team.
- Strong organisational and time management skills.
- Intermediate PC literacy - MS Office.
- A focus on achieving targets within key deadlines.

**Demonstrated experience in a call centre environment would be highly regarded, as would an understanding or awareness of the healthcare, nursing, aged care and NDIS industry.**
- At HCA we are committed to embracing diversity and committed to providing a safe working environment._
- _
- It a requirement of HCA that all employees are double vaccinated for COVID. Some roles that involve visiting clients or facilities may require you to have a booster. If you have any questions or concerns, please contact the hiring manager_

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