Arlberg Hotel

**ARLBERG HOTEL MT. BULLER**

Our Housekeeping team is responsible for the efficient and hygienic service of high quality Accommodation at Arlberg Hotel on the side of the main ski run Bourke Street. Our Room Attendants team is dedicated to guest service, quality products and assisting our guests. As a front line representatives of the Arlberg Hotel, all our roles require excellent levels of service and a passion for exceeding guest's expectations

**Your responsibilities will include**:

- Interaction with all our guests, making them feel special
- Daily servicing of rooms as required in a Covid safe manner
- Full Clean of rooms and apartments between guest stays to a Covid Plan
- In house Laundry operation including washing and pressing.
- Ensuring all procedures on cleaning are followed and direction taken from Housekeeping Department Head
- Working as a team member, including assisting in other areas when required and as directed
- **We're looking for people with**:

- Experience within a team environment in the Housekeeping or Cleaning Department
- Be able to commit to your job from end of June until the end of September 2021
- Flexibility to work a rotating roster 42 to 45 hours over 6 days per week
- Customer focus
- Communication skills (intrapersonal and written) Very good English required
- Resilience and ability to work under pressure
- Punctuality
- Concern for quality and standards
- Previous experience in high volume establishments will be a significant advantage

**We have 2 opportunities for experienced Room Attendants/Housekeepers, who have previous experience**

**What we offer**:

- We pay under the Federal Award so all penalties are paid for weekend work and overtime.
- We are employing Full Time positions so you are guaranteed 38 hours per week, but normally this position is 6 days per week 42 to 45 hours, so a great balance of snow activities with your employment.
- We also have accommodation, on a share basis with 3 meals per day on mountain or

Off mountain accomodation with transport to and from the mountain and meals on shift at a reduced rate in a house 20 minutes from the monntain so the ability to save lots more money, and live in a share house
- With completion of Buller Crew, discounts on season lift passes and at other Mt. Buller establishments.
- A great team in a family managed hotel to work with.