Team Leader, Acat

1 week ago

Canberra, ACT, Australia Act Government Full time

Would you like to use your people skills to lead a small team that assists Canberrans experiencing issues with energy and water utilities? Do you thrive in a fast-paced team environment, with an internal drive to provide outstanding client experiences?

The ACT Civil and Administrative Tribunal (ACAT) is seeking a dedicated, resilient, and enthusiastic person to perform the role of Team Leader, ACAT (Energy and Water). We are seeking someone with:

- excellent people skills no matter who you are dealing with
- a love for mentoring others to be their best
- a desire to continuously improve client service delivery

The role will see you responsible for delivering high quality client focused registry services for ACAT's energy and water section. The role is diverse, and one enquiry could see you assisting someone having financial difficulties, with the next involving a consumer in the middle of complex complaint with their utility. You will need to be comfortable having difficult conversations, while possessing the ability to develop and maintain important partnerships and working relationships.
Together with the Assistant Director, you will provide leadership in a small team, oversee data and information management, assist in the development and management of a new case management system, and seek to continuously improve procedures to make things work better.

If this sounds like the job for you, we want to hear from you

***

**Note**:This is a temporary position available for six months with the possibility of extension.

***

**How to apply**:Applicants should provide a:

- Curriculum vitae
- Details of two referees (one of which must be your current supervisor/manager); and
- A personal pitch (the pitch is to be a maximum of two pages). In your personal pitch, please explain why you are the best person for the job and how you meet the Professional / Technical Skills and Knowledge, and Behavioural Capabilities; outlined in the "What you require" section of the Position Description. Specific examples should be provided where appropriate.

***

**Note**:
This is a temporary position available immediately six for months with the possibility of extension.

  • Team Leader, Acat Registry

    1 week ago

    Canberra, ACT, Australia Act Government Full time

    The ACT Civil and Administrative Tribunal (ACAT) is looking for a Team Leader to join the ACAT Registry. The ACAT is a fast-paced, dynamic, and unique work setting, delivering high quality services to tribunal users. Our registry teams provide a high level of support and assistance to tribunal members, and enable quick, simple, and inexpensive access to...

  • Acat Research Associate

    1 week ago

    Canberra, ACT, Australia Act Government Full time

    The ACT Civil and Administrative Tribunal (ACAT) is seeking a dedicated and enthusiastic person to perform the role of the ACAT Research Associate. The successful applicant will be people-focused, possess well-developed administration and research skills, demonstrates excellent attention to detail, and the ability to work independently as well as part of a...

  • Executive Assistant to ACAT President and ACAT Registrar Full-time Temporary

    4 days ago

    Canberra, ACT, Australia ClearCompany Full time

    OverviewDo you enjoy helping senior colleagues achieve their objectives? Are you looking for opportunities to demonstrate your organisational skills?If so, the ACT Civil and Administrative Tribunal (ACAT) is looking for youACAT is a fast-paced, dynamic, and unique work setting, delivering high quality services to tribunal users. Our registry teams provide a...

  • Executive Assistant to ACAT President and ACAT Registrar Full-time Temporary

    4 days ago

    Canberra, ACT, Australia ClearCompany Full time

    OverviewDo you enjoy helping senior colleagues achieve their objectives? Are you looking for opportunities to demonstrate your organisational skills?If so, the ACT Civil and Administrative Tribunal (ACAT) is looking for youACAT is a fast-paced, dynamic, and unique work setting, delivering high quality services to tribunal users. Our registry teams provide a...

  • Team Leader, Assistant Director

    1 week ago

    Canberra, ACT, Australia Act Government Full time

    Are you interested in protection of Human Rights? At the Public Trustee and Guardian (PTG) we proudly support and protect people in our community at some of the most difficult times in their lives. We do this by providing financial services, by acting as a Guardian, as a Trustee and by making Wills and administering deceased estates.The Guardianship Unit...

  • Social Housing Acat And Debt Recovery Specialist

    1 week ago

    Canberra, ACT, Australia Argyle Housing Full time

    **Introduction**:Who are we?Building a better future for our Communities.Argyle Housing is a community-managed, not-for-profit, housing organisation. Our main objective is to provide and manage secure, sustainable housing for people on low to moderate incomes who would otherwise struggle to find accommodation and for disadvantaged people who need support in...

  • Expert Dementia Care Leader Wanted

    1 week ago

    Canberra, ACT, Australia beBeeDementia Full time $99,000 - $129,999

    Dementia Care Lead PositionWe are seeking a skilled and compassionate leader to oversee the coordination of care services for individuals living with dementia.Reporting to the Clinical Director, you will be responsible for ensuring flexibility and individualized care that promotes independence and choice.Identify and address clinical, health, and social care...

  • Team Leader

    1 week ago

    Canberra, ACT, Australia Fc Collection Full time

    **Job no**: 525976**Brand**: FC Collection**Work type**: Full time, Hybrid, Remote**Location**: Australian Capital Territory, New South Wales, Northern Territory, Remote, Queensland, South Australia, Tasmania, Victoria, Western Australia**Categories**: Leisure Travel & RetailThis is the time to take the next step in your career We are now looking for an...

  • Team Leaders

    2 weeks ago

    Canberra, ACT, Australia Communities@Work Full time $76,221 per year

    Team Leaders - Early Childhood Education and CareAre you an early childhood professional and would like to make a difference to the lives of children and their families? Would you like to join a great team in delivering quality Early Education and Care?Your RoleWe are looking for Team Leaders to deliver outstanding programs consistent with the National...

  • Team Leaders

    2 weeks ago

    Canberra, ACT, Australia The Sector - Early Education News Full time

    OverviewTeam Leaders - Early Childhood Education and Care at The Sector - Early Education News. We are looking for Team Leaders to deliver outstanding programs consistent with the National Learning Frameworks. You will lead a team of educators in an encouraging and supportive environment. You will relish the joys of working with children, while building...