Sales Manager

2 weeks ago

Gold Coast, Queensland, Australia Aldesta Heron Island Pty Ltd Full time

As a key member of our sales team, you will be responsible for supporting comprehensive marketing strategies across various channels. Your role will support the team in driving brand awareness, increasing occupancy rates, and generating revenue for our properties.

KEY SELECTION CRITERIA
- Bachelor's degree/Diploma/Certificate in Business/Hospitality / Tourism (Highly regarded)
- Effective verbal and written communication
- Effective decision making and communication
- Team orientated
- Confidential and professional approach to dealing with difficult situations
- A commitment to personal and professional development

POSITION RESPONSIBILITIES
- Responsible for administration of rates, contracts and customer service for local, retail, wholesale and inbound travel agents in addition to supporting the sales team operationally and administratively in the achievement of department's predetermined sales and revenue targets
- Liaising and communicating with guests, agents and various departments and Managers
- Coordinate with the reservations team and all functions plus the front office teams to ensure all rates and policies and procedures are kept up to date.
- Supporting the event & groups coordinator ensuring accuracy in group quotes and timelines
- Strong computer skills including excel and word and PowerPoint
- Excellent time management and organisational skills with a natural sense for initiative, innovation and an ability to prioritise tasks
- Exceptional Communication Skills
- Support the sales team operationally and administratively in the achievement of department's predetermined sales and revenue targets
- Excellent time management and organisational skills with a natural sense for initiative, innovation and an ability to prioritise tasks
- Exceptional Communication Skills
- Maintain image library, artwork and campaigns including newly refreshed online image gallery
- Strong computer skills including excel and word and PowerPoint
- Ability to prioritise tasks
- Foster a collaborative team environment
- Ensure all team members adhere to Resort Policies and Procedures

OTHER RELEVANT INFORMATION:

- Comply and abide by all Company/Resort policies, initiatives and procedures.
- Abide by all Workplace Health, Safety and Hygiene regulations at all times.
- Abide by the guidelines set out in the Employee Handbook.
- Keep updated on product knowledge of resort and related activities.
- Resolve guest complaints to the guest's satisfaction within your level of authority.
- Carrying out any other reasonable duties as directed by your Manager.

Pay: From $60,000.00 per year

Work Location: In person

Expected Start Date: 22/02/2025

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