Barista

1 week ago

Sydney, New South Wales, Australia Hospitality Management Group Full time

**Job Title: Barista / Server**

**Job Summary**:
**Responsibilities**:

- **Beverage Preparation**: Prepare and serve a variety of coffee and espresso-based beverages, including lattes, cappuccinos, and macchiatos, following established recipes and quality standards. Ensure drinks are crafted with precision and attention to detail, including proper extraction, milk frothing, and presentation.
- **Customer Service**: Greet customers warmly, take orders accurately, and provide knowledgeable recommendations about our coffee offerings. Engage with customers in a friendly and professional manner, answering questions, and addressing any concerns to ensure an exceptional experience.
- **Espresso Machine Operation**: Operate espresso machines and other coffee equipment with proficiency, maintaining cleanliness and performing routine maintenance tasks as needed. Monitor espresso shot quality and adjust grind settings as necessary to achieve optimal flavour and extraction.
- **Cash Handling and POS Operation**: Process customer transactions accurately using the Point of Sale (POS) system, handle cash transactions, and maintain cash register balances. Provide prompt and efficient service during peak hours while managing customer queues effectively.
- **Menu Knowledge**: Stay informed about our coffee offerings, including origin, flavour profiles, and brewing methods, to educate customers and make personalized recommendations based on their preferences. Keep abreast of seasonal specials and promotions to upsell and cross-sell additional items.
- **Cleanliness and Organization**: Maintain cleanliness and organization in the café's coffee preparation area, including equipment, utensils, and serving stations. Adhere to food safety and hygiene standards, including proper storage of perishable items and regular sanitization of surfaces.
- **Team Collaboration**: Work collaboratively with other café staff members to ensure smooth operations and timely service. Communicate effectively with colleagues and supervisors to coordinate tasks, share information, and address any issues or concerns.

**Qualifications**:

- Knowledge of coffee brewing techniques, espresso extraction, and milk steaming preferred.
- Excellent customer service skills with a friendly and approachable demeanour.
- Ability to work efficiently in a fast-paced environment and multitask effectively.
- Strong attention to detail and commitment to quality and consistency.
- Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.

**Physical Requirements**:

- Ability to stand for extended periods and perform repetitive tasks.
- Comfortable working in a fast-paced and sometimes crowded environment.

**Job Types**: Full-time, Part-time, Casual

**Salary**: $25.00 - $35.00 per hour

**Experience**:

- Barista: 1 year (preferred)
- Customer service: 1 year (preferred)
- Food handling: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Sydney, NSW (required)

Ability to Relocate:

- Sydney, NSW: Relocate before starting work (required)

Work Location: In person

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