Court Operations Officer, Specialist Family

2 days ago


Melbourne, Victoria, Australia Court Services Victoria Full time

About us
The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.
The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.
About the role

**The role is responsible for**:

- Developing, implementing, and coordinating efficient operational and administrative processes including document tracking and control and proactively create and implement new systems to streamline processes as required.
- Developing and maintaining essential business documents including but not limited to; work plans and reports, organisational charts, contact lists, information databases and tracking systems.
- Liaising with the judiciary, external organisations, groups and individuals that interface with the court.
- Operating relevant computer systems, including casemanagement systems such as Courtlink and other technologies such as PowerApps ensuring information is captured accurately.
- Under direction of SFVC Manager and FV Registrar, facilitate referrals to court-based support services and community-based service providers attending the court.
- In conjunction with specialist MCV staff, help facilitate and administer pre-court engagement functions.
- Coordinate and administer finance and HR processes, in consultation with the Senior Registrar and other specialist MCV staff.
- Undertaking analysis to provide detailed advice to the SFVC Manager and FV Registrar for the utilisation of resources to effectively coordinate operational support functions.
- Under direction, coordinate and contribute to projects and initiatives related to the operational needs of the court, including planning, coordinating tasks and tracking the completion of milestones.

About you
Experience in coordinating administrative and operational support processes within a challenging work environment. Demonstrated experience in the identification and implementation of process improvements. The ability to work autonomously, taking initiative and contributing to the efficient functioning of a broader team.
How to apply
- resume
- a short covering letter

For further information on the position, please see the attached position description.

**Other Information**:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits. CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.



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