Customer Replenishment Planner

3 days ago

Sydney, New South Wales, Australia Paper Australia Pty Ltd Full time

Select how often (in days) to receive an alert:We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.We stand for innovation, smart solutions, and sustainability
Discover the Opportunity .
Opal is a major supplier of high-volume custom printed folding cartons to brands across Australia and New Zealand, collaborating with our customers to develop unique, innovative folding carton packaging.
We have an exciting opportunity to join one of the largest packaging companies in Australia, at our site in Banksmeadow (NSW) as we are currently looking for a Customer Replenishment Planner to join us on a 12-month fixed-term contract
The Customer Replenishment Planner role is accountable for the servicing of customer supply requirements.
This will encompass all aspects of forecasting, ordering, pricing, communication with dispatch regarding delivery and transport optimisation, SKU lifecycle management, aged inventory management and general customer enquiries.The key focus of this role will be to:Respond to all customer enquiries regarding order delivery dates (ensuring DIFOT), in a timely and in a professional mannerManagement of weekly forecast and replenishment strategies through promotional and event forecasting through sales analysis in collaboration with Buying and Marketing teamsMinimise shrinkages through implementation of improved forecasting accuracyProcess new and existing Purchase Orders for customersUtilizing reports to conduct investigations as requiredContribute to the Sales, Operations and Account Management Team through presenting supply & demand data to internal & external stakeholdersUpdating and maintaining spreadsheets and customer recordsWe can offer a varied career journey with experiential learning gained from cross-functional and lateral moves.
We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change.For this role we would ideally like you to have:Experience in using SAP (is required), SAP - APO experience would also be highly regardedPrevious experience working in a fast-paced customer service environmentExperience with forecasting/ replenishmentIntermediate skills in using Microsoft ExcelA customer-oriented mindsetAbility to be positive whilst showing, strategic agility and resilienceHave a sense of urgency and excellent attention to detailApplications are open to both internal and external candidates.
If this sounds like the opportunity for you apply now

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