Store General Manager
4 days ago
**Description**:
For the Love of Pets
We are a family of pet care professionals with a mission to ensure every pet has a healthy and happy life. Our award - winning health & wellness range, highly successful Complete Care program promoting preventative medicine and adoption of over 7,000 rescue kittens to families across Australia only a few examples of our dedication to the welfare of pets.
Where retail meets purpose.
Our Store General Managers (SGM) come from diverse retail leadership roles, but this has always been their dream role. Here, our team aren't dealing with objects and garments, but bringing their experience to lead a passionate team that helps everyday families with advice, support and solutions for the health and happiness of their furred, feathered or finned family members.
Our SGM are hands on in developing and leading high-performing teams and presenting an in store experience that Pet Parents love; a warm welcome, for them, their pet and seamless support from our retail, puppy school, veterinary and grooming salon services. This dynamic business keeps our SGM active overseeing the 2IC and team members, management of team and sales performance, recruitment, regular collaboration with the grooming team, Lead Vet and community engagement.
This store is a hub of activity all year round and at its core is you.
**Skills and Experiences**:
The vision of a successful retail leader.
You have been a store or department manager within a big box retail brand and you are experienced in managing the many aspects of a business:
- create and maintain a culture of customer service excellence
- develop a high performing team knowledgeable in products & services
- achieve growth through insightful analysis of business reports
- understand sales levers and how to convert them into targeted strategies
- effectively manage stock and allocate tasks to team member strengths
- celebrate success and have fun
Beyond this unique role.
This role offers you the chance to grow within a company where people look out and care for one another. Though we are all distinctly diverse, we share the same values of fun, sharing, commitment, integrity and innovation. As a team member you will have:
- access to all our services and products with generous discounts
- a bonus program based on yearly EBITDA contribution
- leverage from the experience of a highly experienced network of retail leaders and leadership development programs
- an induction program tailored to your needs
- ongoing support from a dedicated Regional Manager
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