Senior Building Consultant/Team Leader

Overview
Senior Building Consultant/Team Leader role at Crawford & Company. The CRD division provides Engineering, Quantity Surveying and Building Consultancy services to the insurance industry. The role involves providing expert advice on building repairs and leading a small team.
Benefits
Competitive remuneration package with a generous car allowance
Uncapped earning potential (CRD bonus scheme) based on individual performance
Company-paid professional memberships
Great team culture — be inspired to do your best
Flexible hybrid working environment
National team culture: Crawford technology enables nationwide collaboration on inspections, investigations and reports with opportunity for interstate and regional travel
Varied work: approximately 40% site visits and 60% office/hybrid, with file/job closures typically within 3–4 weeks and insurance claims across storm damage, fire, bushfire, impact damage, leaking pipes, malicious damage, liability, etc.
About the Opportunity
We are on an exciting growth trajectory and are seeking an experienced Senior Building Consultant/Team Leader to provide expert advice on building repairs, with a portion of time allocated to team leader responsibilities. CRD is a Crawford division offering Engineering, Quantity Surveying and Building Consultancy services to the insurance industry. To learn more about CRD, please visit the Senior Building Consultant/Team Leader, you will be the first point of reference to provide technical guidance to the wider team and clients through thorough building inspections and translating findings into detailed technical building reports.
The Building Consultant responsibilities include inspecting and reporting on building-related matters, undertaking and/or coordinating forensic investigations, providing detailed scope of works and cost estimates, obtaining and reviewing tenders, managing projects, training and mentoring junior staff, and providing technical revision of reports prior to submission to the client.
The Team Leader responsibilities include developing and mentoring consultants in the nominated State, expanding capability within the state team. This includes marketing, client relationships, recruitment, performance management, licensing and training, and dispute resolution.
In addition to salary, you will receive tools of the trade (car allowance, mobile phone and laptop), support for your professional development and career progression, and eligibility for a performance bonus.
About You
The role will suit candidates who can demonstrate:
Sound technical experience in building consultancy work (min 5+ years)
Strong commercial and business sense
Excellent client relationships and communication skills
High motivation, responsibility, sound judgement and customer focus
Leadership experience, or, at minimum, leadership aspirations
Previous experience documenting and leading a diverse range of projects
Ability to perform in a fast-paced consulting environment with competing demands
Excellent technical report writing skills
Key Requirements
Experience in commercial and domestic building practices, understanding building regulations, codes, and standards, and being able to demonstrate the ability to interpret technical building matters
A genuine passion to assist in identifying and resolving site issues
Extensive technical building experience gained through a trade or site experience
You are currently a licensed site supervisor / builder
A methodical and efficient approach to managing your time
Be well-presented, energetic, polite, and have a friendly attitude
Excellent communication skills, both written and verbal, with the knack for interpreting complex issues and distilling them into actionable solutions
Strong ability to produce high-quality technical reports using Word and Excel
A valid and current driver's licence
Key Responsibilities
Conduct inspections of properties and buildings to identify defects, evaluate compliance, and identify liabilities relevant to the project
Conduct unbiased investigations for various types of clients
Prepare written reports that document causes of failure, extent of loss, and recommended remediation
Proven technical competency in all aspects of Building Consultancy, including Homeowners Warranty, Litigated Claims, Large Loss, Complex Causation, Scope of Works, Estimating and Project Management
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Maintain and champion a professional service mindset through organisational learning, continuous improvement, and professional development
Prepare detailed building reports for defective or incomplete work, make good reports, stage inspection reports, dilapidation reports, condition reports, and other reports as required
Provide expert witness testimony in the courts, as required
Develop and maintain knowledge of relevant Government legislation, standards, and codes relating to building, construction processes, technologies, and materials
EEO and Compliance
Crawford is committed to being an inclusive workplace that employs and retains the best and most diverse talent. We value diversity of thought, experience and perspective and aim to create a workplace where our people feel valued, respected, and empowered. We welcome applications from Aboriginal and Torres Strait Islander peoples and from people of all backgrounds regardless of gender identity, age, sexual orientation, disability, or ethnicity.
It is the policy of Crawford & Company that all successful employees consent to a national police check. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.
Interested? Please submit a short cover letter explaining why you are suitable for the role along with your resume.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Consulting
Management
Project Management
Industries
Insurance
Claims Adjusting
Actuarial Services
Insurance Carriers
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