Customer Service Representative

Join to apply for theCustomer Service Representativerole atPrimo Foods
Join to apply for theCustomer Service Representativerole atPrimo Foods
Direct message the job poster from Primo Foods
Primo Foods is Australia's most recognised and trusted smallgoods brand, proudly part of JBS Australia, the country's largest and most respected meat and food producer.
From our beginnings in a small butcher shop in 1957, we've grown into the market leader in high quality smallgoods.
At Primo, our people are the key to our success.
Their passion, skill and care go into every product we make, combining traditional methods with modern techniques to deliver food that's simply made better to taste better.
Join a team that takes pride in what we do and is driven to keep raising the bar; there's good, there's great, and then there's Primo.
About the Role:
We have a permanent full-time opportunity available for a Customer Service Representative to be based at our Greenacre site in Sydney.
This role acts as the first point of contact for all key internal and external customer needs.
About You:
With strong verbal and written communication skills, you are the primary contact looking after our customers' needs such as pricing, orders, queries, campaigns, issue management, customer maintenance, and claims investigations.
You'll deliver high quality customer and client service, providing customers with options and solutions.
You'll Bring:
Previous experience in a similar role (i.e. customer support in an FMCG environment is preferable)
A strategic thinking ability – you can take initiative to respond reactively and plan
Ability to forecast future trends, evaluating market information and understanding business acumen
Proficient in the use of Microsoft Office (primarily, Excel, Word, Outlook & PowerPoint)
Strong networking and relationship building skills
Great attention to detail
Why Join Us?
At Primo Foods, you'll work in a collaborative, high-performance environment where your expertise will be valued, your ideas supported, and your career development prioritised.
As part of one of Australia's most iconic food brands, you'll join a team that's proud of what we do, and driven to keep raising the bar.
At Primo Foods, we're committed to creating a diverse, inclusive and safe workplace for everyone.
We encourage applications from people of all backgrounds, experiences and abilities.
If you require any adjustments throughout the recruitment process to support you, please let us know.
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Customer Service, Sales, and Administrative
Industries
Food and Beverage Manufacturing
Referrals increase your chances of interviewing at Primo Foods by 2x
Get notified about new Customer Service Representative jobs inSydney, New South Wales, Australia.
North Sydney, New South Wales, Australia 2 months ago
Sydney, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 5 days ago
Sydney, New South Wales, Australia 3 days ago
Sydney, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Hurstville, New South Wales, Australia 4 days ago
Sydney, New South Wales, Australia 4 days ago
Sydney, New South Wales, Australia 6 days ago
Double Bay, New South Wales, Australia 2 weeks ago
Parramatta, New South Wales, Australia A$60,000.00-A$70,000.00 2 weeks ago
Double Bay, New South Wales, Australia 1 month ago
Sydney, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia A$57,000.00-A$57,000.00 3 days ago
Sydney, New South Wales, Australia 2 weeks ago
Surry Hills, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Client Success Officer (12 Month Parental Leave Cover)
Sydney, New South Wales, Australia 2 weeks ago
We're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr