Customer Success Manager

2 weeks ago

Brisbane, Queensland, Australia Real Time Australia Full time

Market-leading product with a smart, fun & supportive team
- Make the move from Property to Software & catapult your career
- $75k - $80k base + super + comms (OTE = >$100k)

**Looking to join a fun, results driven culture in a high growth Tech company?**
- Rapidly growing and very fun Kiwi PropTech Company with established partnerships
- Brisbane based (WFH / WFO hybrid) + national travel opportunities
- Catapult your career in Property by being an early employee with a hugely recognized SaaS company

One of the most exciting Tech companies to come out of NZ is quickly expanding throughout Australia and are looking for a **Customer Training Manager** to drive further growth

This is a super exciting role sitting in their highly supportive Customer Success Team, responsible for the onboarding and training of their wonderful (property manager) customers

**What your days will look like >**

You will be responsible for designing, implementing and improving our onboarding programs, creating training materials, and providing hands-on guidance to ensure our customers are set up for success with our products.
- Conduct virtual and on-site training sessions for individual customers or groups.
- Design, upkeep and implement effective onboarding programs for new property management customers
- Develop and maintain training materials, including user guides, video tutorials and interactive content.
- Foster strong relationships & gather feedback from customers onboarding process.
- Provide regular reports and insights to management on the success of onboarding initiatives.

**What you'll bring to the team >**
- Worked within the** Property and/or Property Management** industry with strong relatability and empathy for property managers.
- Engaging and a great storyteller and presenter.
- Empathetic, resilient and a positive attitude with a desire to help our customers.
- Familiarity with property management industry practices and software solutions.
- Highly organised individual. Can manage multiple tasks and priorities with ease.

You'll be blown away by how impressive this company is - how fast they're growing whilst maintaining a fun, supportive and rewarding culture.

**What's Next?

  • Customer Success Manager

    1 week ago

    Brisbane, Queensland, Australia Trapeze Group Limited Full time

    Job Summary:The Customer Success Manager excels at helping Bus Operators succeed, thereby positioning us as the strategic long-term software solutions relationship in the Bus Industry.**Job Description**:Why Trapeze?Trapeze Group is a global public transport technology leader. We partner with transport authorities and operator organisations to solve...

  • Customer Success Manager

    2 weeks ago

    Brisbane, Queensland, Australia etrainu Full time $70,000 - $120,000 per year

    etrainu is an established leader in online learning design, development, delivery and assessment founded in Australia. Our customer first approach is driving rapid growth in our SaaS products.As a Customer Success Manager, you will be building strong relationships with etrainu's client base, ensuring their successful adoption & utilisation of our product,...

  • Manager, Customer Success

    2 weeks ago

    Brisbane, Queensland, Australia Simpro Full time

    First Things First - What We Can Offer You- Delicious, free, chef-prepared lunch daily on site- Fully-equipped, free on-site gym- Hybrid working arrangements- Ground-breaking parental leave program- Up to 4 weeks' annual "Work from Anywhere" benefit- Second-to-none product training- Opportunities for growth, development and career progression- Fun team...

  • Customer Success Manager

    2 weeks ago

    Brisbane, Queensland, Australia Etrainu Full time

    Location- Brisbane- Department- Customer Success- Type- Full TimeWe are currently looking for a Customer Success Manager to deliver exceptional customer service and provide our clients the solutions and support to achieve their goals. This role will be reporting to the Head of Customer Success and based in the Brisbane headquarters.**Responsibilities**:-...

  • Customer Success Manager

    2 weeks ago

    Brisbane, Queensland, Australia Actionstep Full time

    Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, and Australia, we are...

  • Customer Success Manager

    1 week ago

    Brisbane, Queensland, Australia etrainu Full time

    Overviewetrainu is an established leader in online learning design, development, delivery and assessment founded in Australia. Our customer first approach is driving rapid growth in our SaaS products.ResponsibilitiesAs a Customer Success Manager, you will be building strong relationships with etrainu's client base, ensuring their successful adoption &...

  • Customer Success Manager

    1 week ago

    Brisbane, Queensland, Australia etrainu Full time

    Overview etrainu is an established leader in online learning design, development, delivery and assessment founded in Australia. Our customer first approach is driving rapid growth in our SaaS products. Responsibilities As a Customer Success Manager, you will be building strong relationships with etrainu's client base, ensuring their successful...

  • Customer Success Manager

    2 weeks ago

    Brisbane, Queensland, Australia etrainu Full time

    Overview etrainu is an established leader in online learning design, development, delivery and assessment founded in Australia. Our customer first approach is driving rapid growth in our SaaS products. As a Customer Success Manager, you will build strong relationships with etrainu's client base, ensuring successful adoption and utilization of our...

  • Customer Success Manager

    2 weeks ago

    Brisbane, Queensland, Australia etrainu Full time

    Overviewetrainu is an established leader in online learning design, development, delivery and assessment founded in Australia. Our customer first approach is driving rapid growth in our SaaS products.As a Customer Success Manager, you will build strong relationships with etrainu's client base, ensuring successful adoption and utilization of our product, and...

  • Customer Success Manager

    2 weeks ago

    Brisbane, Queensland, Australia Troocoo Pty Ltd Full time

    Competitive salary and package- Deliver unique software platform- Career progression opportunities**Opportunity**Our client is a growing software organisation specialising in safety management. Due to a mandate for future company growth, they are looking an experienced Customer Success Manager to join their organisation. This is a critical role in the growth...