District Support Officer

1 week ago

Melbourne, Victoria, Australia Country Fire Authority Full time

The CFA are proud of the work we do, protecting lives and property, 24 hours a day, 7 days a week.
With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experience and backgrounds, recognising the unique value they bring to CFA.
Want to read more about the Country Fire Authority (CFA) click here.
**About the Role**:
A great full time fixed term opportunity exists District Support Officer to join a positive, supportive and close-knit team at CFA based at our Chirnside Park office.
**Key responsibilities of this varied role will involve**:

- Reception duties
- Efficiently manage district/regional administrative requirements, prioritising key issues.
- Deliver excellent customer service to both internal and external clients, including drafting correspondence and communications for managers and staff.
- Build and maintain professional networks and cooperative relationships with clients, ensuring timely, confidential and professional responses to issues.
- Prepare documents such as letters, memos, presentations, reports, minutes and briefing notes.
- Conduct research, gather and collate information as needed.
- Manage diaries for managers and staff, coordinating travel arrangements, meetings and appointments.
- Provide meeting support, including scheduling, agenda preparation, venue and catering arrangements, minute-taking and follow-up actions.
- Perform data entry, filing, records management and database administration.
- Support existing workflows and processes, ensuring compliance with CFA policies and procedures.
- Order and procure stationery and other necessary goods.
- Perform additional duties, including support for special projects.

**About You**:
You will be proactive and enthusiastic about joining a close-knit team, where they can utilise their diverse skill set across various tasks. A strong emphasis is placed on teamwork, with excellent communication skills, particularly over the phone, being essential.
Adaptability, a positive attitude and a willingness to learn are key attributes for success in this role. Being self-motivated and ready to contribute wherever necessary is crucial. Outstanding organisational and time-management abilities, coupled with a proactive and independent approach, are highly valued.
Proficiency in computer skills, particularly the MS Office suite is required, along with a proven ability to build and maintain strong relationships with both internal and external stakeholders. This role not only offers the chance to demonstrate administrative prowess but also provides an opportunity to be part of an organisation with a meaningful community impact.
- Cover letter
- Resume
- Successfully complete a National Police History Check and Working with Children Check

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
**Applications close**: 11:59pm 26th September 2024

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