Learning Design Consultant

Primary Details

Time Type: Full time

Worker Type: Employee

Learning Design Consultant
- Location: Open to all office locations
- Type: Permanent, full time or 12 month contract available

The opportunity

This exciting opportunity will be responsible for designing and developing training solutions that support individual, team and claims business goals across the entire Claims business. This role will allow you to utilize your strong learning design experience and innovative strategies to deliver a state-of-the-art training program in a hybrid environment.

Your new role
- Design and development against learning plans and evaluation of learning effectiveness using agreed methods and frameworks
- Ensure all programs, products and services in the areas of design are effectively designed within agreed program methodologies and standards
- Ensure all programs, products, services and initiatives are designed with quality control standards to facilitate program evaluation
- Establish and maintain excellent collaborative working relationships within the Learning & HR team, Divisional customer group and external vendors
- Implement policies, processes and procedures relevant to the design and development of all Learning initiatives
- Provide learning design advice, support and assistance to Learning Domains & Divisional Learning Partners
- Interprets and translates Enterprise and Divisional capability needs into learning interventions
- Provides research on best practice development tools/methods to ensure QBE provides future focused, and relevant learning programs to employees at all levels
- Leverages new technologies to ensure optimal experiences and learning outcomes for learners & the organization
- Is an active member of a cohesive and high performing team locally, and a virtual team.
- Establishes and maintains effective internal and external relationships with the ability to influence, advise and deliver outcomes, meeting customer needs and supporting business requirements

About you
- Experience working in a remote/hybrid environment.
- Experience in the use of Articulate, Microsoft 365 and WalkMe (desirable).
- Strong technical learning capabilities, including learning measurement and course evaluation and assessment, and competency frameworks
- Innovation mindset, flexibility & adaptability
- Excellent visual written and verbal communication skills
- Strong stakeholder management and comfortable to consult with leaders
- Must be able to travel when required

Nice to have
- Experienced in learning role in global and complex organization
- Experienced in supporting learning delivery and/or broader HR processes
- Fundamental knowledge of market leading training practices and trends
- Familiar with learning frameworks, models and their use in underpinning business strategies
- In depth knowledge of instructional design theory, techniques and trends
- Insurance experience

About QBE

We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.

We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too?

**Benefits**:
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

- 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance
- Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 12 weeks' gender-equal flexible leave for all new parents, including paid super
- The ability to maximise retirement savings through voluntary super contributions and company matching
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & Recognition

We value our employee's experience with us and are proud to have been recognised for the following awards:

- 2021 LinkedIn Top Employer & HRD Employer of Choice
- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
- Gold Employer status fo