Front Of House Staff Member

4 days ago

Sydney, New South Wales, Australia El Estanco Full time

**Job Title**: Front of House Team Member
**Company**: El Estanco
**Location**:18-22 Murray Street, Greenock SA 5360

**Job Type**:Casual

At El Estanco, we're more than just a restaurant. We're a close-knit family of food lovers who believe in the magic of the dining experience. Nestled in the stunning Barossa Valley, a place renowned for its fresh produce, we've made it our mission to serve up fresh, zesty, and seasonally inspired dishes that draw from the vibrant flavours of Mexico, Argentina, Peru, and Spain. Our menu isn't just a list of meals; it's a journey, and our front-of-house team is the compass guiding our guests through this culinary adventure.

We're gearing up for an exciting few months ahead If you're passionate about delivering exceptional customer service and thrive in a collaborative team environment, this role is for you.

**About the role**:
Are you a people person with a passion for delivering exceptional service? Do you thrive in a social and upbeat environment? If so, we have the perfect opportunity for you to join our El Estanco familia as a Front of House Team Member.

As a member of our Front of House team, you'll play a vital role in ensuring our guests have an unforgettable dining experience. From warmly welcoming them to taking their orders and delivering our signature dishes, your friendly demeanour and attention to detail will create a welcoming atmosphere that keeps our customers coming back for more.

**Here's what you can expect as a Front of House Team Member at El Estanco**:

- Welcome and seat guests with a friendly smile, creating a positive first impression.
- Take orders accurately and efficiently, ensuring special dietary requirements are communicated to the kitchen.
- Serve food and beverages with care and attention, ensuring timely delivery to tables.
- Provide recommendations and answer any questions about our menu items.
- Ensure tables are clean and properly set for the next guests.
- Collaborate with the kitchen and bar staff to ensure smooth service flow.
- Assist in maintaining cleanliness and tidiness in the dining area.
- Embrace our commitment to outstanding customer service, going the extra mile to exceed guest expectations.
- Enjoy a work schedule with primarily day shifts and just one night shift per week, allowing you to maintain a healthy work-life balance.

**To succeed in this role, you will have**:

- Previous experience in a customer service role (preferred).
- A friendly and outgoing personality, with excellent communication skills.
- The ability to thrive in a fast-paced environment, remaining calm under pressure.
- Strong attention to detail and a passion for providing exceptional service.
- A team-oriented mindset, collaborating effectively with our El Estanco team and our customers.
- Flexibility to work evenings, weekends, and public holidays as required.

To apply, please send your resume along with a cover letter outlining your relevant experience and why you would be a great fit for our El Estanco familia.

**Job Types**: Casual, Permanent, Part-time, Full-time
Part-time hours: 25 per week

**Salary**: $24.00 - $35.37 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift
- Day shift
- Morning shift
- Rotating roster
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- GREENOCK, SA 5360: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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