Funeral Conductor

By combining empathy with technology, we're creating end-of-life experiences that are simple, personalised and affordable.
In only three years, we've served more than 30,000 families, have become Australia's most awarded end-of-life provider (with awards in customer service, innovation and digital disruption), and have built a team of more than 100 people committed to changing the way Australians deal with end-of-life.
And we're just getting started.As part of this mission, we're growing our arrangement team - and we'd love you to consider joining the mission.So what is the role, exactly?
As a Funeral Conductor your role will play a crucial role in making sure the funeral ceremony experience for families is exceptional.
You will work closely with our funeral arrangers in planning the event and be the person in charge of the day of the event, ensuring all runs seamlessly for the family and the day is one for them to remember and cherish.Your empathy, creativity, communication and attention to detail will be key in creating memorable ceremonies that truly make the event special.That makes sense, but what would my day to day look like?
In this role you\'re working with families in their most difficult time.
They are looking for guidance, empathy and support on the day of the ceremony, someone who can ensure the service runs smoothly for all attendees.
Each day would involve:working closely with our funeral arrangement team to ensure all the finer details are known and executed on the daysetting up and greeting people arriving at the serviceanswering questions and supporting those in attendancebeing the trusted guide on the day for the family of the person who has passedworking with cemeteries, chapels, venues and other vendors to ensure service delivery is impeccable.You will report into a Regional Lead of Funerals, and work with an amazing team of like minded people.Be a true beacon of support on the day for the families we serveWork efficiently and with care to ensure all elements for a service come together on timeRepresent Bare\'s values - Bravery, Ownership and going the Extra Mile in every serviceCommunicate with families in an empathetic, respectful and professional mannerOpen communication and collaboration with the arrangers at Bare to ensure updates and information is provided according to expected timelines and all is in place for a successful serviceProvide honest and transparent feedback so we can make sure we consistently improve everything we doOk, sounds great.
Who are you looking for?
This is a hard, but super impactful role.
Families come to us in all kinds of circumstances, and we become their trusted advisor through a difficult part of their lives.
You need:a genuine love of providing empathy and support to people from all walks of lifecomfortable directing people who need thoughtful, non judgmental guidancethe ability to work in a fast-paced environmentcomfort working with technology and following processesthe ability to take control of a conversation and become a trusted advisorMost importantly, we want someone who believes in our mission.
Everyone at Bare is driven by the impact of what we're doing, we want to make sure that continues with every new hire that joins our team.What's in it for me?
Someone in the end-of-life team recently described the team as "this is the most impactful work I\'ve ever done.
I feel lucky to be able to help people that truly need support".
So, there's that.
In addition, we offer:Great opportunities for personal growth, promotion, and career developmentThe ability to work-from-home - with lots of autonomy and flexibilityA friendly, fun, and supportive environment - people love what they do at BareCompetitive remuneration packageThe change to make an impact at one of the most critical moments in someone's lifeThe main reason you will join however, is because you believe in what we do and are excited about truly transforming an industry.To join us - Apply Now with a CV and cover letter outlining why you want to be a part of Bare.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:How many years\' experience do you have as a Funeral Conductor?
Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
Do you have a current Australian driver\'s licence?
Do you have a current Police Check (National Police Certificate) for employment?
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